ChannelOnline System Status

April 21, 2025

Current System Status

This page is updated as needed and provides maintenance windows. We recommend users bookmark this page so that they can quickly check ChannelOnline’s status.

 

Active Status: Fully Functional 

Time to Resolution: N/A 

 

Planned Maintenance: 

 

Outage Matrix:

Fully Functional No major system or connectivity issues are detected
Some Functionality Loss An issue is affecting some users, including but not limited to: slow performance, login access, and degraded application functions
Widespread Outage The product is offline for all users, and/or a specific page or function cannot be accessed within the product

 

Log:

04/20/25 – Scheduled backend application update from 5am CT to 9am CT.

03/22/25 – Scheduled backend server updates and maintenance.

02/26/25 – System disruption starting 1:36pm CT, ending 1:59pm CT.

02/26/25 – Customers experiencing latency while accessing various pages, from approximately 9am CT through 2pm CT.

02/22/25 – Scheduled partial outage for backend maintenance, from 7am ET / 4am PT and 1pm ET / 10am PT.

11/21/24 – Scheduled downtime for database management improvement, from 6:00pm PT to 9:00pm PT.

07/12/24 – Production release of version 8.6.5 update outage from 9pm ET / 6pm PT to 3am ET / 12am PT.

06/27/24 – Large-scale outage within MS Azure affecting 1WorldSync applications, causing issues with logging in and pages loading slowly within ChannelOnline.

06/04/24 – Urgent Maintenance Outage from 10pm ET / 7pm PT to 1am ET / 10pm PT.

06/02/24 – 8.6.5 Beta maintenance outage from 7pm PT to 10pm PT.

04/25/24 – The PDF generator issue has been resolved. Please contact support if you encounter any PDF generating problems.

10/06/23 – Release 8.6 maintenance outage.