Content Solutions DocumentationPublished Date: 2021-09-20 Downloaded: April 24, 2024, 2:31 pm |
Content Solutions Documentation |
FAQs
PrintWhat is Inline Content?
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate text, imagery, video, Augmented Reality, Hot Spots , 360 spins to create a visual story for the product page that represents Microsoft product and the Microsoft brand.
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate text, imagery, video, Augmented Reality, Hot Spots , 360 spins to create a visual story for the product page that represents Microsoft product and the Microsoft brand.
Is the platform multilingual?
Yes. The platform can support multiple languages. The platform currently supports over 25 languages, though not all campaigns are available in every language. If the portal or a particular campaign is not available in your preferred language and is significant to your business, please contact us at dccnhelp@.com to submit your language request.
The following languages are supported by the Portal Platform:
Brazilian Portuguese | Czech | Danish | Dutch |
English | French | German | Greek |
Hungarian | Italian | Japanese | Korean |
Latam Spanish | Latvian | Norwegian | Polish |
Portuguese | Romanian | Russian | Spanish |
Swedish | Traditional Chinese |
Yes. The platform can support multiple languages. The platform currently supports over 25 languages, though not all campaigns are available in every language. If the portal or a particular campaign is not available in your preferred language and is significant to your business, please contact us at dccnhelp@.com to submit your language request.
The following languages are supported by the Portal Platform:
Brazilian Portuguese | Czech | Danish | Dutch |
English | French | German | Greek |
Hungarian | Italian | Japanese | Korean |
Latam Spanish | Latvian | Norwegian | Polish |
Portuguese | Romanian | Russian | Spanish |
Swedish | Traditional Chinese |
What is the response time for ContentCast?
- At the server stack:
- Script Avg: 123 ms
- Median: 0 ms for cached responses
- Client Side / Network time - this varies based on how much content is returned:
- JavaScript - User Experience Time: Currently averaging under 500ms in the US (145ms - 250ms response time.) That equates to 1/10th of a second.
- Inline Content Response time: 600ms AVG
- AVG download time for non-cached inline content only: 2.4s
- AVG uncached requests - Total Page Load Time: 3.2s
- AVG cached requests - Total Page Load Time: 1.2s
- Singe Asset Response Time: 210ms AVG
- Logo hovers: Less than 500 ms to serve the hover content but the system currently has an average of 10 ms at the server stack.
The response time will be even faster when the content is smaller or when there is no content to serve for the particular product.
- At the server stack:
- Script Avg: 123 ms
- Median: 0 ms for cached responses
- Client Side / Network time - this varies based on how much content is returned:
- JavaScript - User Experience Time: Currently averaging under 500ms in the US (145ms - 250ms response time.) That equates to 1/10th of a second.
- Inline Content Response time: 600ms AVG
- AVG download time for non-cached inline content only: 2.4s
- AVG uncached requests - Total Page Load Time: 3.2s
- AVG cached requests - Total Page Load Time: 1.2s
- Singe Asset Response Time: 210ms AVG
- Logo hovers: Less than 500 ms to serve the hover content but the system currently has an average of 10 ms at the server stack.
The response time will be even faster when the content is smaller or when there is no content to serve for the particular product.
When does a review become available?
GameSpot strives to publish all reviews on the day of release, if not earlier. However, this doesn't always happen due to factors that are often out of their control. For example, when a review is withheld by the game's publisher for legal or launch reasons.
GameSpot strives to publish all reviews on the day of release, if not earlier. However, this doesn't always happen due to factors that are often out of their control. For example, when a review is withheld by the game's publisher for legal or launch reasons.
Brand Showcases
Content is not returning
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Campaigns
What are Web Campaigns and Marketing Materials
Web Campaigns are syndicated campaign banners with microsites that launch behind the banner. Unlike the typical banners, it keeps the end-user on your website and does not distract the user by taking them to another site while providing educational material and information to inform the shopper.
Marketing Materials are downloadable assets that are available to use for your own website.
Web Campaigns are syndicated campaign banners with microsites that launch behind the banner. Unlike the typical banners, it keeps the end-user on your website and does not distract the user by taking them to another site while providing educational material and information to inform the shopper.
Marketing Materials are downloadable assets that are available to use for your own website.
How do I install Campaign banners in WordPress?
The easiest way to integrate campaign banner scripts is to install our easy-to-use ContentCast Campaigns Plugin for WordPress.
Requires WordPress 3.0 and newer
Installation
- Download the wordpress-ContentCast-Campaigns.zip file.
- Login to the WordPress Admin area
- Go to Admin → Plugins → Add New
- Clcik Upload Plugin
- Choose the wordpress-ContentCast-Campaigns.zip
- Activate the Plugin
Usage
- Go to Admin → Settings → ContentCast Campaigns
- Copy and paste each Campaign Script into the each of the available slots.
- If you don't have the Campaign Scripts yet:
- Must be registered on the DCCN portal
- In the portal, set up a new Campaigns script
- Select your campaign banners
- Click Get Code and paste the code below.
The easiest way to integrate campaign banner scripts is to install our easy-to-use ContentCast Campaigns Plugin for WordPress.
Requires WordPress 3.0 and newer
Installation
- Download the wordpress-ContentCast-Campaigns.zip file.
- Login to the WordPress Admin area
- Go to Admin → Plugins → Add New
- Clcik Upload Plugin
- Choose the wordpress-ContentCast-Campaigns.zip
- Activate the Plugin
Usage
- Go to Admin → Settings → ContentCast Campaigns
- Copy and paste each Campaign Script into the each of the available slots.
- If you don't have the Campaign Scripts yet:
- Must be registered on the DCCN portal
- In the portal, set up a new Campaigns script
- Select your campaign banners
- Click Get Code and paste the code below.
Will the syndication script slow down my website?
No. The loading time for the service will be completely independent of your website page load time because the script loads asynchronously.
Since browsers handle loading JavaScript differently and to ensure maximum performance, it is not required but recommended to place the JavaScript code at the bottom of the page.
No. The loading time for the service will be completely independent of your website page load time because the script loads asynchronously.
Since browsers handle loading JavaScript differently and to ensure maximum performance, it is not required but recommended to place the JavaScript code at the bottom of the page.
What happens if the service goes down? Will it affect my website?
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
What reporting data is collected by your service?
In order to deliver the best user experience, partner ROI and determine most effective content; we collect the following information:
- General traffic statistics
- Which partner is requesting the content
- Number of requests against the service
- Which campaign content is being requested
- Interaction rates with content
- Lead generation
In order to deliver the best user experience, partner ROI and determine most effective content; we collect the following information:
- General traffic statistics
- Which partner is requesting the content
- Number of requests against the service
- Which campaign content is being requested
- Interaction rates with content
- Lead generation
What is gated content and how is this feature helpful to me?
Your customers will now have to enter their contact information (First Name, Last Name and Email Address) before they can download any assets from the syndicated campaigns. They will then receive an email to the provided address with a link to download the requested asset.
This feature ensures your customers are providing accurate contact information that is also then shared with you via an email. These are valuable leads that you can then follow up on to increase sales and ensure better customer experience.
Your customers will now have to enter their contact information (First Name, Last Name and Email Address) before they can download any assets from the syndicated campaigns. They will then receive an email to the provided address with a link to download the requested asset.
This feature ensures your customers are providing accurate contact information that is also then shared with you via an email. These are valuable leads that you can then follow up on to increase sales and ensure better customer experience.
How do I configure Buy Now links?
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details page, click on "Configure Buy Now" option
- Enter a URL to direct customers to where they can buy these featured products on your website or enter an email address to have them contact your sales
team directly.
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details page, click on "Configure Buy Now" option
- Enter a URL to direct customers to where they can buy these featured products on your website or enter an email address to have them contact your sales
team directly.
Does the Syndication service support https?
Yes. If your pages on your company website are served securely using HTTPS, you can change the 'Get Code' script from http:// to https://.
Yes. If your pages on your company website are served securely using HTTPS, you can change the 'Get Code' script from http:// to https://.
Campaign Microsite links or video not working
If the microsite content is not clickable or videos don't play correctly, this can be caused by external JavaScript plugins conflicting with the content.
- Are you using an outdated version of Prototype, Scriptaculous or Jquery? Make sure you are using the latest versions when possible.
- Does your page have any JS Console errors that are preventing other scripts from executing?
If the microsite content is not clickable or videos don't play correctly, this can be caused by external JavaScript plugins conflicting with the content.
- Are you using an outdated version of Prototype, Scriptaculous or Jquery? Make sure you are using the latest versions when possible.
- Does your page have any JS Console errors that are preventing other scripts from executing?
Banners are not appearing in portal
Disable your ad blockers. Ad blockers such as "AdBlock" automatically detect images that have same sizes as IAB banners and disable them.
Disable your ad blockers. Ad blockers such as "AdBlock" automatically detect images that have same sizes as IAB banners and disable them.
Can I select or create other banner sizes?
Yes, you now have the ability to specify the width and height of banners during the campaign banner script creation by clicking "Pick your banner size". While selecting your banner size, enter your custom dimensions. You will not be able to change the banner size on previously created campaign scripts.
Yes, you now have the ability to specify the width and height of banners during the campaign banner script creation by clicking "Pick your banner size". While selecting your banner size, enter your custom dimensions. You will not be able to change the banner size on previously created campaign scripts.
How do I directly embed a campaign to my webpage?
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details Page, Click "Embed on Page" option
- Copy the code provided and paste it into your web page where you would like the microsite to appear. You also have the option of emailing the code
to your webmaster or IT team
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details Page, Click "Embed on Page" option
- Copy the code provided and paste it into your web page where you would like the microsite to appear. You also have the option of emailing the code
to your webmaster or IT team
Can I customize the microsite open in a new window?
Yes.
Add the following line ccs_cc_args.push(['embed', 'popup']);
to your script underneath the following line: var ccs_cc_args = ccs_cc_args || [];
The end example result should look like:
<div id='dccn-fffabcd123'></div> <script type='text/javascript'> var ccs_cc_args = ccs_cc_args || []; ccs_cc_args.push(['embed', 'popup']); (function () { var o = ccs_cc_args; o.push(['_SKey', 'abcd1234']); o.push(['_ZoneId', 'fffabcd123']); var sc = document.createElement('script'); sc.type = 'text/javascript'; sc.async = true; sc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.cs.1worldsync.com/jsc/h.js'; var n = document.getElementsByTagName('script')[0]; n.parentNode.insertBefore(sc, n); })(); </script>
Yes.
Add the following line ccs_cc_args.push(['embed', 'popup']);
to your script underneath the following line: var ccs_cc_args = ccs_cc_args || [];
The end example result should look like:
<div id='dccn-fffabcd123'></div> <script type='text/javascript'> var ccs_cc_args = ccs_cc_args || []; ccs_cc_args.push(['embed', 'popup']); (function () { var o = ccs_cc_args; o.push(['_SKey', 'abcd1234']); o.push(['_ZoneId', 'fffabcd123']); var sc = document.createElement('script'); sc.type = 'text/javascript'; sc.async = true; sc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.cs.1worldsync.com/jsc/h.js'; var n = document.getElementsByTagName('script')[0]; n.parentNode.insertBefore(sc, n); })(); </script>
What are the benefits of HTML5 banners?
- HTML5 banners are more responsive and allow to support more sizes for flexibility.
- Because of the responsive nature, can support custom sizes to best fit your site.
- HTML5 banners support more interactive functionality than animated or static image banners.
- Improved performance compared to Flash
- More secure than Flash
- HTML5 banners are more responsive and allow to support more sizes for flexibility.
- Because of the responsive nature, can support custom sizes to best fit your site.
- HTML5 banners support more interactive functionality than animated or static image banners.
- Improved performance compared to Flash
- More secure than Flash
Can I customize the microsite content?
You have the ability via to add your own web links for the "Buy now" and "Contact Us" lead generation buttons. You are not able to edit the text or graphics in our microsites as this is the approved messaging and photography for products. Also, many of our microsites are localized into other languages and we want the campaign content to be consistent across the world.
You have the ability via to add your own web links for the "Buy now" and "Contact Us" lead generation buttons. You are not able to edit the text or graphics in our microsites as this is the approved messaging and photography for products. Also, many of our microsites are localized into other languages and we want the campaign content to be consistent across the world.
What banner sizes are supported?
The following banner sizes are supported for Global markets:
- 180x90
- 468x60
- 234x60
- 300x250
- 160x600
Additional banner sizes (based on recommended IAB standards) are supported for English, German, Italian, Russian and Spanish speaking markets:
- 728x90
- 320x100
- 970x250
- 970x90
- 468x60
- 320x50
- 234x60
- 300x600
- 300x1050
- 160x600
- 120x600
- 120x240
- 336x280
- 300x250
- 250x250
- 200x200
- 180x150
You also have the ability to select a custom size to fit your webpage. To choose your banner size, click "Pick your banner size" during the campaign
banner script creation.
The following banner sizes are supported for Global markets:
- 180x90
- 468x60
- 234x60
- 300x250
- 160x600
Additional banner sizes (based on recommended IAB standards) are supported for English, German, Italian, Russian and Spanish speaking markets:
- 728x90
- 320x100
- 970x250
- 970x90
- 468x60
- 320x50
- 234x60
- 300x600
- 300x1050
- 160x600
- 120x600
- 120x240
- 336x280
- 300x250
- 250x250
- 200x200
- 180x150
You also have the ability to select a custom size to fit your webpage. To choose your banner size, click "Pick your banner size" during the campaign
banner script creation.
What is the width of the campaign microsites?
The lightbox width is currently fixed at 700px for all campaigns. However, for direct embed functionality it supports a responsive/fluid width to meet your web page's available space.
The lightbox width is currently fixed at 700px for all campaigns. However, for direct embed functionality it supports a responsive/fluid width to meet your web page's available space.
Where do we embed the Syndication code?
It is entirely up to you (the partner) to decide where it should be placed in regards to placement or positioning. A majority of partners place the content in the following locations (in order of effectiveness):
- Top Header (recommended)
- Front page content
- Left and/or Right Navigation Bar (recommended)
- Bottom Page Footer
- Relevant Category Landing Page. Examples:
- Productivity Software category page to syndicate the Office campaigns
- Operating Systems category page to syndicate Windows OS and SBS campaigns
- Server category page to syndicate Windows Server and SBS campaigns
- many more...
It is entirely up to you (the partner) to decide where it should be placed in regards to placement or positioning. A majority of partners place the content in the following locations (in order of effectiveness):
- Top Header (recommended)
- Front page content
- Left and/or Right Navigation Bar (recommended)
- Bottom Page Footer
- Relevant Category Landing Page. Examples:
- Productivity Software category page to syndicate the Office campaigns
- Operating Systems category page to syndicate Windows OS and SBS campaigns
- Server category page to syndicate Windows Server and SBS campaigns
- many more...
Why can’t I change my banner size for existing banner rotations?
As a protective measure to ensure you do not accidently choose a size that negatively effects your website.
As a protective measure to ensure you do not accidently choose a size that negatively effects your website.
Why don’t you have content for a particular product, service or language?
manages the content build calendar and prioritization based on partner requests. Please contact your Partner Account Manager or send an email to dccnhelp@.com with your content request.
manages the content build calendar and prioritization based on partner requests. Please contact your Partner Account Manager or send an email to dccnhelp@.com with your content request.
Are HTML5 Banners available for all markets?
HTML5 banners are available for the following language markets:
- English
- Italian
- German
- Russian
- Spanish (LATAM)
- Spanish (Euro)
- Traditional Chinese
HTML5 banners are available for the following language markets:
- English
- Italian
- German
- Russian
- Spanish (LATAM)
- Spanish (Euro)
- Traditional Chinese
Content is not returning
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
General
What is 1WorldSync’s Privacy Policy?
You can read more about our Privacy Policy and the Terms of Use.
You can read more about our Privacy Policy and the Terms of Use.
What is Inline Content?
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate many visual and highly engaging and interactive content such as text, imagery, videos, 360 spins, hotspots, Augmented Reality, and pdf’s to create a product page that best represents product, the brand, while providing the key information shoppers are looking for.
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate many visual and highly engaging and interactive content such as text, imagery, videos, 360 spins, hotspots, Augmented Reality, and pdf’s to create a product page that best represents product, the brand, while providing the key information shoppers are looking for.
What is the eCommerce Logo Service?
The eCommerce logo service is designed to automatically display logos, including expandable hovers that offer relevant products, based on product compatibility with manufacturer programs. The eCommerce Logo Service takes the guess work out of having to determine whether a product is compatible with other manufacturer products. If the product is compatible with supported manufacturer programs, the Logo Service will serve all the compatible logos dynamically in a product overview or landing page and link the logos to additional content such as product promotions, offerings, product tours or videos.
The eCommerce logo service is designed to automatically display logos, including expandable hovers that offer relevant products, based on product compatibility with manufacturer programs. The eCommerce Logo Service takes the guess work out of having to determine whether a product is compatible with other manufacturer products. If the product is compatible with supported manufacturer programs, the Logo Service will serve all the compatible logos dynamically in a product overview or landing page and link the logos to additional content such as product promotions, offerings, product tours or videos.
How much does it cost to participate?
How long will it take to implement the eCommerce Attach program?
The eCommerce program is designed to be quick and easy to implement, meaning you can start to benefit from the impact of the solution with minimal fuss. Typically, the integration of the script code from start to physical deployment should take no longer than a couple of hours, but this can depend on a few different variables and if any customizations are required (which is not often the case).
The eCommerce program is designed to be quick and easy to implement, meaning you can start to benefit from the impact of the solution with minimal fuss. Typically, the integration of the script code from start to physical deployment should take no longer than a couple of hours, but this can depend on a few different variables and if any customizations are required (which is not often the case).
How do I install Campaign banners in WordPress?
The easiest way to integrate campaign banner scripts is to install our easy-to-use ContentCast Campaigns Plugin for WordPress.
Requires WordPress 3.0 and newer
Installation
- Download the wordpress-ContentCast-Campaigns.zip file.
- Login to the WordPress Admin area
- Go to Admin → Plugins → Add New
- Clcik Upload Plugin
- Choose the wordpress-ContentCast-Campaigns.zip
- Activate the Plugin
Usage
- Go to Admin → Settings → ContentCast Campaigns
- Copy and paste each Campaign Script into the each of the available slots.
- If you don't have the Campaign Scripts yet:
- Must be registered on the DCCN portal
- In the portal, set up a new Campaigns script
- Select your campaign banners
- Click Get Code and paste the code below.
The easiest way to integrate campaign banner scripts is to install our easy-to-use ContentCast Campaigns Plugin for WordPress.
Requires WordPress 3.0 and newer
Installation
- Download the wordpress-ContentCast-Campaigns.zip file.
- Login to the WordPress Admin area
- Go to Admin → Plugins → Add New
- Clcik Upload Plugin
- Choose the wordpress-ContentCast-Campaigns.zip
- Activate the Plugin
Usage
- Go to Admin → Settings → ContentCast Campaigns
- Copy and paste each Campaign Script into the each of the available slots.
- If you don't have the Campaign Scripts yet:
- Must be registered on the DCCN portal
- In the portal, set up a new Campaigns script
- Select your campaign banners
- Click Get Code and paste the code below.
Does affect SEO?
No. syndication is "SEO neutral". Your site's SEO rankings will remain unaffected as the syndicated content does not improve nor negatively affect your SEO rankings.
No. syndication is "SEO neutral". Your site's SEO rankings will remain unaffected as the syndicated content does not improve nor negatively affect your SEO rankings.
The campaign banners are not appearing
This can be caused by various factors.
1. Site not in your Domain list
Content may not return when the site domain is not in the authorized site list. To confirm, check your browser's JS Console, you may notice the following
error:
"[CCS_ERROR] The request is originated from unregistered host: 'http://yourdomainhere.com'. Please go to Portal
/ Site Integration settings to add it into your sites list."
- Login to http://www.msdccn.com
- Click on Admin -> Advanced Settings -> Site Integration
- Click Edit -> Add Domain
- Enter your root level domain such as "yourdomainhere.com"
- Click OK and Save
2. Your website has wrong DOCTYPE
In order to display HTML5 banners, your browser should use the generic doctype tag as
Code Block |
---|
<!DOCTYPE HTML> |
3. Internet Explorer is defaulting to IE9 mode
IE11 on Win8.1 works in IE9 mode by default. Update your browser to use Edge mode.
This can be caused by various factors.
1. Site not in your Domain list
Content may not return when the site domain is not in the authorized site list. To confirm, check your browser's JS Console, you may notice the following
error:
"[CCS_ERROR] The request is originated from unregistered host: 'http://yourdomainhere.com'. Please go to Portal
/ Site Integration settings to add it into your sites list."
- Login to http://www.msdccn.com
- Click on Admin -> Advanced Settings -> Site Integration
- Click Edit -> Add Domain
- Enter your root level domain such as "yourdomainhere.com"
- Click OK and Save
2. Your website has wrong DOCTYPE
In order to display HTML5 banners, your browser should use the generic doctype tag as
Code Block |
---|
<!DOCTYPE HTML> |
3. Internet Explorer is defaulting to IE9 mode
IE11 on Win8.1 works in IE9 mode by default. Update your browser to use Edge mode.
The campaigns are not appearing on my website that is powered by OfficeLive?
Office Live doesn't support 3rd party JavaScript.
Office Live doesn't support 3rd party JavaScript.
What is gated content and how is this feature helpful to me?
Your customers will now have to enter their contact information (First Name, Last Name and Email Address) before they can download any assets from the syndicated campaigns. They will then receive an email to the provided address with a link to download the requested asset.
This feature ensures your customers are providing accurate contact information that is also then shared with you via an email. These are valuable leads that you can then follow up on to increase sales and ensure better customer experience.
Your customers will now have to enter their contact information (First Name, Last Name and Email Address) before they can download any assets from the syndicated campaigns. They will then receive an email to the provided address with a link to download the requested asset.
This feature ensures your customers are providing accurate contact information that is also then shared with you via an email. These are valuable leads that you can then follow up on to increase sales and ensure better customer experience.
Banners are not appearing when using IE10
This occurs with the beta preview release of Internet Explorer 10. The browser versions affected are 10.0.9200.16438 and older. Please run Windows Update to update your Internet Explorer 10 to the latest version.
This occurs with the beta preview release of Internet Explorer 10. The browser versions affected are 10.0.9200.16438 and older. Please run Windows Update to update your Internet Explorer 10 to the latest version.
Will the syndication script slow down my website?
No. The loading time for the service will be completely independent of your website page load time because the script loads asynchronously.
Since browsers handle loading JavaScript differently and to ensure maximum performance, it is not required but recommended to place the JavaScript code at the bottom of the page.
No. The loading time for the service will be completely independent of your website page load time because the script loads asynchronously.
Since browsers handle loading JavaScript differently and to ensure maximum performance, it is not required but recommended to place the JavaScript code at the bottom of the page.
Why doesn’t impact SEO?
There are multiple reasons:
- syndicated banners and microsites are advertisements and are not intended to be considered the primary page master content.
- No other JavaScript delivered ads are scanned for SEO. Google has ability to crawl content delivered via JavaScript but only has benefits for product page content.
- We do not have control over the rapidly changing algorithms or web-crawling technology.
- Domain authority and unique content are key drivers for SEO. For example, walmart or amazon.com are going to get higher SE ranks than joescomputershack.org even if joe's has more content.
There are multiple reasons:
- syndicated banners and microsites are advertisements and are not intended to be considered the primary page master content.
- No other JavaScript delivered ads are scanned for SEO. Google has ability to crawl content delivered via JavaScript but only has benefits for product page content.
- We do not have control over the rapidly changing algorithms or web-crawling technology.
- Domain authority and unique content are key drivers for SEO. For example, walmart or amazon.com are going to get higher SE ranks than joescomputershack.org even if joe's has more content.
How do I integrate with SharePoint?
- Add the embed JavaScript variable with "popup" as the value. See Can I customize to have the microsite open in a new window?
- If the above does not solve the issue, please refer to the following articles:
- https://sharepoint.hannahswain.eu/2014/10/10/adding-a-code-snippet-to-page-content-on-sharepoint-2013/
- http://www.kalmstrom.com/Tips/JavaScriptInSharePoint.htm
- http://www.ehow.com/how_10012230_use-javascript-sharepoint.html
- http://blog.cloudshare.com/2012/10/29/how-to-insert-custom-javascript-code-in-sharepoint-2013-pages-part-i/
- Add the embed JavaScript variable with "popup" as the value. See Can I customize to have the microsite open in a new window?
- If the above does not solve the issue, please refer to the following articles:
- https://sharepoint.hannahswain.eu/2014/10/10/adding-a-code-snippet-to-page-content-on-sharepoint-2013/
- http://www.kalmstrom.com/Tips/JavaScriptInSharePoint.htm
- http://www.ehow.com/how_10012230_use-javascript-sharepoint.html
- http://blog.cloudshare.com/2012/10/29/how-to-insert-custom-javascript-code-in-sharepoint-2013-pages-part-i/
How do I download and embed the videos on my site?
The video file that is available in the portal is the source video file. You can either download the source video file or serve the video file from our CDN.
- Locate the video asset in the portal
- Right click the download icon and choose "Save link as" to download the file. The alternative way is to left click the download icon and if it opens the video in a new browser window, using your browser choose File -> Save Page as.
The video file that is available in the portal is the source video file. You can either download the source video file or serve the video file from our CDN.
- Locate the video asset in the portal
- Right click the download icon and choose "Save link as" to download the file. The alternative way is to left click the download icon and if it opens the video in a new browser window, using your browser choose File -> Save Page as.
What reporting data is collected by your service?
In order to deliver the best user experience, partner ROI and determine most effective content; we collect the following information:
- General traffic statistics
- Which partner is requesting the content
- Number of requests against the service
- Which campaign content is being requested
- Interaction rates with content
- Lead generation
In order to deliver the best user experience, partner ROI and determine most effective content; we collect the following information:
- General traffic statistics
- Which partner is requesting the content
- Number of requests against the service
- Which campaign content is being requested
- Interaction rates with content
- Lead generation
How do I configure Buy Now links?
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details page, click on "Configure Buy Now" option
- Enter a URL to direct customers to where they can buy these featured products on your website or enter an email address to have them contact your sales
team directly.
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details page, click on "Configure Buy Now" option
- Enter a URL to direct customers to where they can buy these featured products on your website or enter an email address to have them contact your sales
team directly.
Does the Syndication service support https?
Yes. If your pages on your company website are served securely using HTTPS, you can change the 'Get Code' script from http:// to https://.
Yes. If your pages on your company website are served securely using HTTPS, you can change the 'Get Code' script from http:// to https://.
Are HTML5 Banners available for all markets?
HTML5 banners are available for the following language markets:
- English
- Italian
- German
- Russian
- Spanish (LATAM)
- Spanish (Euro)
- Traditional Chinese
HTML5 banners are available for the following language markets:
- English
- Italian
- German
- Russian
- Spanish (LATAM)
- Spanish (Euro)
- Traditional Chinese
Why don’t you have content for a particular product, service or language?
manages the content build calendar and prioritization based on partner requests. Please contact your Partner Account Manager or send an email to dccnhelp@.com with your content request.
manages the content build calendar and prioritization based on partner requests. Please contact your Partner Account Manager or send an email to dccnhelp@.com with your content request.
What is the width of the campaign microsites?
The lightbox width is currently fixed at 700px for all campaigns. However, for direct embed functionality it supports a responsive/fluid width to meet your web page's available space.
The lightbox width is currently fixed at 700px for all campaigns. However, for direct embed functionality it supports a responsive/fluid width to meet your web page's available space.
What is the ROI or benefit of syndication?
Syndicated web content delivers product and promotional content directly to your website in real-time.
It is simple - To start syndicating on your website, simply browse the content menu, sign up for syndication service, and integrate the syndication code into your website.
- The content will automatically update as long as the code remains on your site, no manual updates required.
- Once content is integrated into a website, it automatically updates as new content becomes available.
- Syndicated content delivers critical information to end customers - and can contain many interesting interactive features - product information, comparison charts, and videos.
- Partners who have participated in Marketing Syndication have shown:
- On Average: 34% more revenue per quarter
- Growing at 5X the average of non-participating partners
- You don't have to localize or translation the content
- No cost to participate
- You will get the latest and greatest marketing assets from the manufacturer... essentially for free
- Analytics will be available to you to help you decide on the most interactive content and ROI results.
Syndicated web content delivers product and promotional content directly to your website in real-time.
It is simple - To start syndicating on your website, simply browse the content menu, sign up for syndication service, and integrate the syndication code into your website.
- The content will automatically update as long as the code remains on your site, no manual updates required.
- Once content is integrated into a website, it automatically updates as new content becomes available.
- Syndicated content delivers critical information to end customers - and can contain many interesting interactive features - product information, comparison charts, and videos.
- Partners who have participated in Marketing Syndication have shown:
- On Average: 34% more revenue per quarter
- Growing at 5X the average of non-participating partners
- You don't have to localize or translation the content
- No cost to participate
- You will get the latest and greatest marketing assets from the manufacturer... essentially for free
- Analytics will be available to you to help you decide on the most interactive content and ROI results.
Where do we embed the Syndication code?
It is entirely up to you (the partner) to decide where it should be placed in regards to placement or positioning. A majority of partners place the content in the following locations (in order of effectiveness):
- Top Header (recommended)
- Front page content
- Left and/or Right Navigation Bar (recommended)
- Bottom Page Footer
- Relevant Category Landing Page. Examples:
- Productivity Software category page to syndicate the Office campaigns
- Operating Systems category page to syndicate Windows OS and SBS campaigns
- Server category page to syndicate Windows Server and SBS campaigns
- many more...
It is entirely up to you (the partner) to decide where it should be placed in regards to placement or positioning. A majority of partners place the content in the following locations (in order of effectiveness):
- Top Header (recommended)
- Front page content
- Left and/or Right Navigation Bar (recommended)
- Bottom Page Footer
- Relevant Category Landing Page. Examples:
- Productivity Software category page to syndicate the Office campaigns
- Operating Systems category page to syndicate Windows OS and SBS campaigns
- Server category page to syndicate Windows Server and SBS campaigns
- many more...
What banner sizes are supported?
The following banner sizes are supported for Global markets:
- 180x90
- 468x60
- 234x60
- 300x250
- 160x600
Additional banner sizes (based on recommended IAB standards) are supported for English, German, Italian, Russian and Spanish speaking markets:
- 728x90
- 320x100
- 970x250
- 970x90
- 468x60
- 320x50
- 234x60
- 300x600
- 300x1050
- 160x600
- 120x600
- 120x240
- 336x280
- 300x250
- 250x250
- 200x200
- 180x150
You also have the ability to select a custom size to fit your webpage. To choose your banner size, click "Pick your banner size" during the campaign
banner script creation.
The following banner sizes are supported for Global markets:
- 180x90
- 468x60
- 234x60
- 300x250
- 160x600
Additional banner sizes (based on recommended IAB standards) are supported for English, German, Italian, Russian and Spanish speaking markets:
- 728x90
- 320x100
- 970x250
- 970x90
- 468x60
- 320x50
- 234x60
- 300x600
- 300x1050
- 160x600
- 120x600
- 120x240
- 336x280
- 300x250
- 250x250
- 200x200
- 180x150
You also have the ability to select a custom size to fit your webpage. To choose your banner size, click "Pick your banner size" during the campaign
banner script creation.
What are the benefits of HTML5 banners?
- HTML5 banners are more responsive and allow to support more sizes for flexibility.
- Because of the responsive nature, can support custom sizes to best fit your site.
- HTML5 banners support more interactive functionality than animated or static image banners.
- Improved performance compared to Flash
- More secure than Flash
- HTML5 banners are more responsive and allow to support more sizes for flexibility.
- Because of the responsive nature, can support custom sizes to best fit your site.
- HTML5 banners support more interactive functionality than animated or static image banners.
- Improved performance compared to Flash
- More secure than Flash
Why can’t I change my banner size for existing banner rotations?
As a protective measure to ensure you do not accidently choose a size that negatively effects your website.
As a protective measure to ensure you do not accidently choose a size that negatively effects your website.
Is there any code maintenance required?
No. The code snippet you embed into your website calls the code that resides on our servers. Any bug fixes, improvements and new features will automatically be passed to your site requiring no maintenance. The only time that may require a change is when a particular program requires additional information passed real-time for dynamic content.
No. The code snippet you embed into your website calls the code that resides on our servers. Any bug fixes, improvements and new features will automatically be passed to your site requiring no maintenance. The only time that may require a change is when a particular program requires additional information passed real-time for dynamic content.
Can I customize the microsite content?
You have the ability via to add your own web links for the "Buy now" and "Contact Us" lead generation buttons. You are not able to edit the text or graphics in our microsites as this is the approved messaging and photography for products. Also, many of our microsites are localized into other languages and we want the campaign content to be consistent across the world.
You have the ability via to add your own web links for the "Buy now" and "Contact Us" lead generation buttons. You are not able to edit the text or graphics in our microsites as this is the approved messaging and photography for products. Also, many of our microsites are localized into other languages and we want the campaign content to be consistent across the world.
Can I customize the microsite open in a new window?
Yes.
Add the following line ccs_cc_args.push(['embed', 'popup']);
to your script underneath the following line: var ccs_cc_args = ccs_cc_args || [];
The end example result should look like:
<div id='dccn-fffabcd123'></div> <script type='text/javascript'> var ccs_cc_args = ccs_cc_args || []; ccs_cc_args.push(['embed', 'popup']); (function () { var o = ccs_cc_args; o.push(['_SKey', 'abcd1234']); o.push(['_ZoneId', 'fffabcd123']); var sc = document.createElement('script'); sc.type = 'text/javascript'; sc.async = true; sc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.cs.1worldsync.com/jsc/h.js'; var n = document.getElementsByTagName('script')[0]; n.parentNode.insertBefore(sc, n); })(); </script>
Yes.
Add the following line ccs_cc_args.push(['embed', 'popup']);
to your script underneath the following line: var ccs_cc_args = ccs_cc_args || [];
The end example result should look like:
<div id='dccn-fffabcd123'></div> <script type='text/javascript'> var ccs_cc_args = ccs_cc_args || []; ccs_cc_args.push(['embed', 'popup']); (function () { var o = ccs_cc_args; o.push(['_SKey', 'abcd1234']); o.push(['_ZoneId', 'fffabcd123']); var sc = document.createElement('script'); sc.type = 'text/javascript'; sc.async = true; sc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.cs.1worldsync.com/jsc/h.js'; var n = document.getElementsByTagName('script')[0]; n.parentNode.insertBefore(sc, n); })(); </script>
I don’t want to install 3rd party JavaScript on my website; do you have another method of integration?
Digital Campaigns can only be installed via JavaScript at this time. This approach provides the added benefit of a one-time code implementation which reduces the need to implement new code for each new campaign. This helps save time and money.
Digital Campaigns can only be installed via JavaScript at this time. This approach provides the added benefit of a one-time code implementation which reduces the need to implement new code for each new campaign. This helps save time and money.
Can I select or create other banner sizes?
Yes, you now have the ability to specify the width and height of banners during the campaign banner script creation by clicking "Pick your banner size". While selecting your banner size, enter your custom dimensions. You will not be able to change the banner size on previously created campaign scripts.
Yes, you now have the ability to specify the width and height of banners during the campaign banner script creation by clicking "Pick your banner size". While selecting your banner size, enter your custom dimensions. You will not be able to change the banner size on previously created campaign scripts.
How do I directly embed a campaign to my webpage?
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details Page, Click "Embed on Page" option
- Copy the code provided and paste it into your web page where you would like the microsite to appear. You also have the option of emailing the code
to your webmaster or IT team
Steps:
- Log into Portal
- Click "Go to campaigns"
- Select your desired topic
- Find the campaign you'd like to embed and click on the campaign title or hand glass icon to navigate to the Campaign Details Page
- Once in the Campaign Details Page, Click "Embed on Page" option
- Copy the code provided and paste it into your web page where you would like the microsite to appear. You also have the option of emailing the code
to your webmaster or IT team
I am a ChannelOnline customer, is there a way to link the Showcase to my store on ChannelOnline?
Yes, contact CNET Customer support and we will set this up for you.
Yes, contact CNET Customer support and we will set this up for you.
Will duplicate content hurt my search rankings?
No. Google may just ignore the duplicate content. "I wouldn't stress about this unless the content that you have duplicated is spammy or keyword stuffing." - http://searchengineland.com/googles-matt-cutts-duplicate-content-wont-hurt-you-unless-it-is-spammy-167459 - Matt Cutts at Google. Per Google "Duplicate content on a site is not grounds for action on that site unless it appears that the intent of the duplicate content is to be deceptive and manipulate search engine results." - https://support.google.com/webmasters/answer/66359?hl=en
No. Google may just ignore the duplicate content. "I wouldn't stress about this unless the content that you have duplicated is spammy or keyword stuffing." - http://searchengineland.com/googles-matt-cutts-duplicate-content-wont-hurt-you-unless-it-is-spammy-167459 - Matt Cutts at Google. Per Google "Duplicate content on a site is not grounds for action on that site unless it appears that the intent of the duplicate content is to be deceptive and manipulate search engine results." - https://support.google.com/webmasters/answer/66359?hl=en
Where are your DCCN server stacks located?
Below is a list of locations for our Application Servers in the Cloud and does NOT include our CDN locations.
- North America
- California
- San Antonio, TX
- Chicago, IL
- Virginia
- Asia
- Hong Kong, China
- Singapore
- Europe
- Dublin, Ireland
- Amsterdam, Netherlands
- Oceania (coming soon)
- Sydney, New South Wales (coming soon)
- Melbourne, Victoria (coming soon)
The CDN (type 1) nodes are located in 24 countries. For Akamai, 127,000 servers As of July 2013
Below is a list of locations for our Application Servers in the Cloud and does NOT include our CDN locations.
- North America
- California
- San Antonio, TX
- Chicago, IL
- Virginia
- Asia
- Hong Kong, China
- Singapore
- Europe
- Dublin, Ireland
- Amsterdam, Netherlands
- Oceania (coming soon)
- Sydney, New South Wales (coming soon)
- Melbourne, Victoria (coming soon)
The CDN (type 1) nodes are located in 24 countries. For Akamai, 127,000 servers As of July 2013
I am having problems installing the Showcase on my website that is powered by OfficeLive, can you help me?
Office Live doesn't support 3rd party JavaScript, refer to this website for instructions on a work around. http://officelivepages.com/documents/javascript_page.htm
Office Live doesn't support 3rd party JavaScript, refer to this website for instructions on a work around. http://officelivepages.com/documents/javascript_page.htm
I am receiving warnings about page contains secure and non-secure items
This is a common error that occurs when some element on a secure web page (one that is loaded with https:// in the address bar) is not being loaded from a secure source. This usually occurs with images, frames, iframes, Flash, and JavaScripts. If you added the ContentCast JavaScript on secured pages that are served using https, make sure your call to the ContentCast JavaScript code is also using the https protocol.
This is a common error that occurs when some element on a secure web page (one that is loaded with https:// in the address bar) is not being loaded from a secure source. This usually occurs with images, frames, iframes, Flash, and JavaScripts. If you added the ContentCast JavaScript on secured pages that are served using https, make sure your call to the ContentCast JavaScript code is also using the https protocol.
Is the Inline Content accessible or WCAG 2.0 Compliant?
Our inline content templates are compliant against WCAG 2.0 (Level AAA) Guidelines. Please note that CNET does not maintain, test or validate all content provided by manufacturers against WCAG compliance. If you receive content from a manufacturer that does not pass accessibility testing, please contact the manufacturer.
Potential issues:
- Videos may not contain subtitles or captions as most manufacturers do not provide the transcripts. You have the option to disable all videos.
Our inline content templates are compliant against WCAG 2.0 (Level AAA) Guidelines. Please note that CNET does not maintain, test or validate all content provided by manufacturers against WCAG compliance. If you receive content from a manufacturer that does not pass accessibility testing, please contact the manufacturer.
Potential issues:
- Videos may not contain subtitles or captions as most manufacturers do not provide the transcripts. You have the option to disable all videos.
What if I already have another 3rd party content provider?
You have the following options:
- Add logic in your script to see which provider has content. If CNET doesn't have content, you can return the content from the other providers as backup. For example: http://demo.cnetcontentcast.com/BFP/scriptbroker.html (ccdemo / #ccdemo#). Disadvantage is a potential for delayed content presentation due to the script checking the content size.
- Setup the CNET product page script to either append or overwrite your existing content whether in-house or provided by another content provider.
- CNET can set up your script to avoid overwriting in-house content based on the presence of a tag or size of content.
- You can set up your preferred content provider on a per manufacturer basis. The caveat is if the manufacturer has different content elements serviced by multiple content providers.
You have the following options:
- Add logic in your script to see which provider has content. If CNET doesn't have content, you can return the content from the other providers as backup. For example: http://demo.cnetcontentcast.com/BFP/scriptbroker.html (ccdemo / #ccdemo#). Disadvantage is a potential for delayed content presentation due to the script checking the content size.
- Setup the CNET product page script to either append or overwrite your existing content whether in-house or provided by another content provider.
- CNET can set up your script to avoid overwriting in-house content based on the presence of a tag or size of content.
- You can set up your preferred content provider on a per manufacturer basis. The caveat is if the manufacturer has different content elements serviced by multiple content providers.
Is the Inline Content responsive?
Yes, inline content if fully responsive.
Yes, inline content if fully responsive.
Portal returns a blank page
This occurs if your firewall is blocking access to our portal or if there is a session cookie issue.
Try clearing all cookies for the portal URL and empty cache. Restart your browser and try again.
This occurs if your firewall is blocking access to our portal or if there is a session cookie issue.
Try clearing all cookies for the portal URL and empty cache. Restart your browser and try again.
Flash is overlapping the Lightbox
You will need to edit the pages that contain the flash objects and add the following code between the embed and object tags:
Add the following code after the Object tag:
<param name="WMode" value="transparent"></param>
And add the following code in the Embed tag:
wmode="transparent"
It should look something like this:
<object width="300" height="220"> <param name="WMode" value="transparent"></param> <param name="movie" value="http://www.flash.com"></param> <param name="allowFullScreen" value="true"></param> <param name="allowscriptaccess" value="always"></param> <embed wmode="transparent" src="http://www.flash.com" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="300"> height="220"></embed> </object>
You will need to edit the pages that contain the flash objects and add the following code between the embed and object tags:
Add the following code after the Object tag:
<param name="WMode" value="transparent"></param>
And add the following code in the Embed tag:
wmode="transparent"
It should look something like this:
<object width="300" height="220"> <param name="WMode" value="transparent"></param> <param name="movie" value="http://www.flash.com"></param> <param name="allowFullScreen" value="true"></param> <param name="allowscriptaccess" value="always"></param> <embed wmode="transparent" src="http://www.flash.com" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="300"> height="220"></embed> </object>
But we already have in-house marketers building content…
How much money are you spending maintaining content for thousands of products? Why duplicate the effort? Save your company tons of money by letting the manufacturers do the marketing for you. Manufacturers spend large amounts of money doing the research on effective writing styles, the right messaging and content to help you sell more. Your in-house marketing team can then focus on the other non-syndicating manufacturers where there may be content gaps.
How much money are you spending maintaining content for thousands of products? Why duplicate the effort? Save your company tons of money by letting the manufacturers do the marketing for you. Manufacturers spend large amounts of money doing the research on effective writing styles, the right messaging and content to help you sell more. Your in-house marketing team can then focus on the other non-syndicating manufacturers where there may be content gaps.
Inline Content
What is Inline Content?
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate many visual and highly engaging and interactive content such as text, imagery, videos, 360 spins, hotspots, Augmented Reality, and pdf’s to create a product page that best represents product, the brand, while providing the key information shoppers are looking for.
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate many visual and highly engaging and interactive content such as text, imagery, videos, 360 spins, hotspots, Augmented Reality, and pdf’s to create a product page that best represents product, the brand, while providing the key information shoppers are looking for.
What happens if the service goes down? Will it affect my website?
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
Is the Inline Content responsive?
Yes. See http://demo.cnetcontentcast.com/demo/responsive2/ for an example.
Username: ccdemo
Password: #ccdemo#
Yes. See http://demo.cnetcontentcast.com/demo/responsive2/ for an example.
Username: ccdemo
Password: #ccdemo#
Which products have inline content?
We have more than 1.2M products with inline content and its growing every day. To get a more accurate list of product coverage that is relevant to your catalog and market, upload your product catalog and then Contact Support to execute a coverage study.
We have more than 1.2M products with inline content and its growing every day. To get a more accurate list of product coverage that is relevant to your catalog and market, upload your product catalog and then Contact Support to execute a coverage study.
Is the Manufacturer Inline content SEO Indexable?
Yes, depending on the Search Engine crawler. See explanations below:
- MOST SE crawlers do not have the ability to crawl JavaScript delivered content. We have evidence that Google at one point was successfully indexing our content.
- SEO rankings don't always rely on content alone. It also depends on your Domain Authority. For example: walmart.com will always be ranked higher than most websites even if the content is exactly the same.
- Both your page content and the syndicated content are indexed.
Yes, depending on the Search Engine crawler. See explanations below:
- MOST SE crawlers do not have the ability to crawl JavaScript delivered content. We have evidence that Google at one point was successfully indexing our content.
- SEO rankings don't always rely on content alone. It also depends on your Domain Authority. For example: walmart.com will always be ranked higher than most websites even if the content is exactly the same.
- Both your page content and the syndicated content are indexed.
Content is not returning
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Inline Content Builder
How to bulk import part numbers to a page?
The Part Number input field accepts a comma separated list of part numbers. To easily convert your Excel list of part numbers to comma-separated list, follow the steps below:
- Go to https://convert.town/column-to-comma-separated-list
- Copy your part numbers from the excel column into the left input
- Copy and paste the comma-separated list into the Part Number field in the Vendor Inline Content Builder
The Part Number input field accepts a comma separated list of part numbers. To easily convert your Excel list of part numbers to comma-separated list, follow the steps below:
- Go to https://convert.town/column-to-comma-separated-list
- Copy your part numbers from the excel column into the left input
- Copy and paste the comma-separated list into the Part Number field in the Vendor Inline Content Builder
How can I share a preview link to unpublished content?
There are a variety of ways to share a link to the inline content even when unpublished:
- If the person you wish to share the content has access to the Inline Content Builder, we recommend that you copy the URL of the SKU you are editing.
- If the person does not have access to the Inline Content Builder:
- Provide a link to a retailer's product page and add &ccs_publish=stage to the end of the URL.
- Access the content directly such as https://ws.cs.1worldsync.com/bfp/page/inline?mf=logitech&pn=915-000251&lang=en-US&nocache=1&publish=$stage
- You will need to replace the values for mf, pn and lang.
There are a variety of ways to share a link to the inline content even when unpublished:
- If the person you wish to share the content has access to the Inline Content Builder, we recommend that you copy the URL of the SKU you are editing.
- If the person does not have access to the Inline Content Builder:
- Provide a link to a retailer's product page and add &ccs_publish=stage to the end of the URL.
- Access the content directly such as https://ws.cs.1worldsync.com/bfp/page/inline?mf=logitech&pn=915-000251&lang=en-US&nocache=1&publish=$stage
- You will need to replace the values for mf, pn and lang.
Logo Service
Is there a callback function available that responds when content is loaded?
Yes. Use ccs_cc_ready.
Yes. Use ccs_cc_ready.
Are logos available in different sizes?
Yes we support 3-4 different sizes depending on the program. You can change to one of the available sizes by changing "&style=1" parameter in the script.
- 1 - Standard (Default)
- 3 - Medium
- 4 - Small
Yes we support 3-4 different sizes depending on the program. You can change to one of the available sizes by changing "&style=1" parameter in the script.
- 1 - Standard (Default)
- 3 - Medium
- 4 - Small
Content is not returning
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Performance
What happens if the service goes down? Will it affect my website?
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
Where are your DCCN server stacks located?
Below is a list of locations for our Application Servers in the Cloud and does NOT include our CDN locations.
- North America
- California
- San Antonio, TX
- Chicago, IL
- Virginia
- Asia
- Hong Kong, China
- Singapore
- Europe
- Dublin, Ireland
- Amsterdam, Netherlands
- Oceania (coming soon)
- Sydney, New South Wales (coming soon)
- Melbourne, Victoria (coming soon)
The CDN (type 1) nodes are located in 24 countries. For Akamai, 127,000 servers As of July 2013
Below is a list of locations for our Application Servers in the Cloud and does NOT include our CDN locations.
- North America
- California
- San Antonio, TX
- Chicago, IL
- Virginia
- Asia
- Hong Kong, China
- Singapore
- Europe
- Dublin, Ireland
- Amsterdam, Netherlands
- Oceania (coming soon)
- Sydney, New South Wales (coming soon)
- Melbourne, Victoria (coming soon)
The CDN (type 1) nodes are located in 24 countries. For Akamai, 127,000 servers As of July 2013
How are your services optimized for maximum performance?
- We use high-availability CDNs such as Akamai.
- Our cloud platform as well as our CDNs have multiple geo locations to ensure the shortest route possible.
- We utilize a search engine index and NoSQL type of environment to eliminate any slow response times from database queries.
- Multiple Cacheing layers are used at:
- CDNs
- Application
- Search engine index
- Our JavaScript is minified. For example see http://cdn.cs.1worldsync.com/jsc/h1ws.js
- images are cached for 15 mins.
- We use high-availability CDNs such as Akamai.
- Our cloud platform as well as our CDNs have multiple geo locations to ensure the shortest route possible.
- We utilize a search engine index and NoSQL type of environment to eliminate any slow response times from database queries.
- Multiple Cacheing layers are used at:
- CDNs
- Application
- Search engine index
- Our JavaScript is minified. For example see http://cdn.cs.1worldsync.com/jsc/h1ws.js
- images are cached for 15 mins.
Help! My product page script is slow!
Follow these steps:
- Make sure your product page has the div containers properly added. When the containers are missing, your page performance decreases.
- Open the product page
- Using Chrome, Right click and choose Inspect Element
- Click the Console tab
- Reload the page.
- Make sure you do not see any errors about about "Unable to load content" as shown below (Target element IDs may vary)
- If you see the above, you will need to do either of the following
- add the <div id="ccs-explore-product"></div> container to your product pages
- Disable the block or component that you do not use. Such as Explore Product in the above example.
- Click the Network tab of the Dev Console and send support the timeline as a screenshot.
- Send Customer Support a traceroute to ws.cs.1worldsync.com and cdn.cs.1worldsync.com
Follow these steps:
- Make sure your product page has the div containers properly added. When the containers are missing, your page performance decreases.
- Open the product page
- Using Chrome, Right click and choose Inspect Element
- Click the Console tab
- Reload the page.
- Make sure you do not see any errors about about "Unable to load content" as shown below (Target element IDs may vary)
- If you see the above, you will need to do either of the following
- add the <div id="ccs-explore-product"></div> container to your product pages
- Disable the block or component that you do not use. Such as Explore Product in the above example.
- Click the Network tab of the Dev Console and send support the timeline as a screenshot.
- Send Customer Support a traceroute to ws.cs.1worldsync.com and cdn.cs.1worldsync.com
Privacy
What is 1WorldSync’s Privacy Policy?
You can read more about our Privacy Policy and the Terms of Use.
You can read more about our Privacy Policy and the Terms of Use.
Product Page
What is Inline Content?
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate many visual and highly engaging and interactive content such as text, imagery, videos, 360 spins, hotspots, Augmented Reality, and pdf’s to create a product page that best represents product, the brand, while providing the key information shoppers are looking for.
Inline Content is rich content displayed right on a product detail page. lnline Content utilizes a flexible template to accommodate many visual and highly engaging and interactive content such as text, imagery, videos, 360 spins, hotspots, Augmented Reality, and pdf’s to create a product page that best represents product, the brand, while providing the key information shoppers are looking for.
What is the eCommerce Logo Service?
The eCommerce logo service is designed to automatically display logos, including expandable hovers that offer relevant products, based on product compatibility with manufacturer programs. The eCommerce Logo Service takes the guess work out of having to determine whether a product is compatible with other manufacturer products. If the product is compatible with supported manufacturer programs, the Logo Service will serve all the compatible logos dynamically in a product overview or landing page and link the logos to additional content such as product promotions, offerings, product tours or videos.
The eCommerce logo service is designed to automatically display logos, including expandable hovers that offer relevant products, based on product compatibility with manufacturer programs. The eCommerce Logo Service takes the guess work out of having to determine whether a product is compatible with other manufacturer products. If the product is compatible with supported manufacturer programs, the Logo Service will serve all the compatible logos dynamically in a product overview or landing page and link the logos to additional content such as product promotions, offerings, product tours or videos.
What happens if the service goes down? Will it affect my website?
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
The service will not provide any performance or visual impact to your site when the service is not available. The DCCN syndication service is a low risk implementation so that if the servers or services were to ever go down, the service will fail gracefully (quietly) and simply return no content. It will not affect the appearance of your website. No Red X's or broken images will be shown. No errors will become visible to the end-customer or client.
Is there a callback function available that responds when content is loaded?
Yes. Use ccs_cc_ready.
Yes. Use ccs_cc_ready.
Is the Inline Content responsive?
Yes. See http://demo.cnetcontentcast.com/demo/responsive2/ for an example.
Username: ccdemo
Password: #ccdemo#
Yes. See http://demo.cnetcontentcast.com/demo/responsive2/ for an example.
Username: ccdemo
Password: #ccdemo#
Which products have inline content?
We have more than 1.2M products with inline content and its growing every day. To get a more accurate list of product coverage that is relevant to your catalog and market, upload your product catalog and then Contact Support to execute a coverage study.
We have more than 1.2M products with inline content and its growing every day. To get a more accurate list of product coverage that is relevant to your catalog and market, upload your product catalog and then Contact Support to execute a coverage study.
Is the Manufacturer Inline content SEO Indexable?
Yes, depending on the Search Engine crawler. See explanations below:
- MOST SE crawlers do not have the ability to crawl JavaScript delivered content. We have evidence that Google at one point was successfully indexing our content.
- SEO rankings don't always rely on content alone. It also depends on your Domain Authority. For example: walmart.com will always be ranked higher than most websites even if the content is exactly the same.
- Both your page content and the syndicated content are indexed.
Yes, depending on the Search Engine crawler. See explanations below:
- MOST SE crawlers do not have the ability to crawl JavaScript delivered content. We have evidence that Google at one point was successfully indexing our content.
- SEO rankings don't always rely on content alone. It also depends on your Domain Authority. For example: walmart.com will always be ranked higher than most websites even if the content is exactly the same.
- Both your page content and the syndicated content are indexed.
Content is not returning
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Are logos available in different sizes?
Yes we support 3-4 different sizes depending on the program. You can change to one of the available sizes by changing "&style=1" parameter in the script.
- 1 - Standard (Default)
- 3 - Medium
- 4 - Small
Yes we support 3-4 different sizes depending on the program. You can change to one of the available sizes by changing "&style=1" parameter in the script.
- 1 - Standard (Default)
- 3 - Medium
- 4 - Small
Reporting
What type of reporting data is available?
ContentCast Partners can access their reporting metrics by logging into the portal and clicking the Reporting tab. There are number reports available that can tell you the content impressions, traffic, popular product trends and content interaction rates.
ContentCast Partners can access their reporting metrics by logging into the portal and clicking the Reporting tab. There are number reports available that can tell you the content impressions, traffic, popular product trends and content interaction rates.
How do I schedule reports to be emailed?
Contact our Customer Support and provide the following:
- Name of the report (available in the portal -> Reporting tab)
- Contact Name and email address of the person that should receive the report
- Frequency of the emailed report. Daily, Monthly, Yearly
Contact our Customer Support and provide the following:
- Name of the report (available in the portal -> Reporting tab)
- Contact Name and email address of the person that should receive the report
- Frequency of the emailed report. Daily, Monthly, Yearly
Security
Is a record maintained of staff and visitor access?
Yes.
Yes.
Is all access recorded and authorized by designated management?
Yes.
Yes.
Is physical access to your technology stacks controlled at all times?
Yes. All data centers used by CNET maintain state-of-the art physical security, including 24x7x365 surveillance, environmental protections and extensive secure access policies.
Yes. All data centers used by CNET maintain state-of-the art physical security, including 24x7x365 surveillance, environmental protections and extensive secure access policies.
Is your organization ISO27001 certified?
Our technology platforms: Azure and BIRST reporting platforms are both ISO27001 certified.
Our technology platforms: Azure and BIRST reporting platforms are both ISO27001 certified.
Are data centers protected against damage from fire, flood and other forms of natural or man made disaster?
Yes. CNET has implemented geo-redundancy as a back-up measure.
Yes. CNET has implemented geo-redundancy as a back-up measure.
Are security event logs on systems considered business critical, or that contain confidential information, proactively monitored?
Yes.
Yes.
Are you SAS 70 Level II certified?
Yes.
Yes.
Does adding your script put my website or CMS at risk?
Any system including your own website is always at risk of being hacked when the proper precautions are not taken. CNET uses the similar content delivery approach as other 3rd party scripts such as Google Analytics, Google AdSense, Bing Ads, Social sharing scripts like AddThis, Facebook Like buttons or Twitter. The key differences are:
- We are not Open Source - our primary script delivery mechanism is proprietary and doesn't use open source code to deliver the content. Our CMS for the content ingestion is proprietary and not affected by common CMS vulnerabilities.
- Azure Built-in Security - The syndication platform that CNET Content Solutions uses is built on top of the 's Azure Cloud which contains many security services and layers.
- ISO27001 Certified
- SAS 70 Level II Certified
- Built in Virus Protection
- Access-controlled data centers
- Expert Experience - CNET Content Solutions is owned by CBS, a fortune 500 company. CNET Content Solutions rolls up into CBS Interactive which is a top 10 global web property with sites including CBS, CNET, GameSpot, TVGuide and ZDNet. We implement the same security standards and protection that is used in all of the top web properties.
- Proven track record - Ever since our platform was launched 5 years ago, we have never had an incident.
Some of the top reasons for hacked websites are:
- Personal computer security - weak passwords, untrusted browser plugins, sending confidential information unencrypted, etc.
- 3rd party Open Source software - Content management systems, such as Joomla and Drupal, can easily be targeted by the use of untested and insecure plugins and widgets.
- CMS Vulnerabilities - Some of the most popular CMS platforms such as Wordpress, Joomla, Drupal, Magento are all vulnerable to security exploits. Keeping your core application and modules up-to-date with the latest security patches are critical.
- Indirect Server attacks - If you are hosting your website on a shared server, you increase the risk of being hacked as intruders can access the server through other unprotected websites being hosted on the same server.
Any system including your own website is always at risk of being hacked when the proper precautions are not taken. CNET uses the similar content delivery approach as other 3rd party scripts such as Google Analytics, Google AdSense, Bing Ads, Social sharing scripts like AddThis, Facebook Like buttons or Twitter. The key differences are:
- We are not Open Source - our primary script delivery mechanism is proprietary and doesn't use open source code to deliver the content. Our CMS for the content ingestion is proprietary and not affected by common CMS vulnerabilities.
- Azure Built-in Security - The syndication platform that CNET Content Solutions uses is built on top of the 's Azure Cloud which contains many security services and layers.
- ISO27001 Certified
- SAS 70 Level II Certified
- Built in Virus Protection
- Access-controlled data centers
- Expert Experience - CNET Content Solutions is owned by CBS, a fortune 500 company. CNET Content Solutions rolls up into CBS Interactive which is a top 10 global web property with sites including CBS, CNET, GameSpot, TVGuide and ZDNet. We implement the same security standards and protection that is used in all of the top web properties.
- Proven track record - Ever since our platform was launched 5 years ago, we have never had an incident.
Some of the top reasons for hacked websites are:
- Personal computer security - weak passwords, untrusted browser plugins, sending confidential information unencrypted, etc.
- 3rd party Open Source software - Content management systems, such as Joomla and Drupal, can easily be targeted by the use of untested and insecure plugins and widgets.
- CMS Vulnerabilities - Some of the most popular CMS platforms such as Wordpress, Joomla, Drupal, Magento are all vulnerable to security exploits. Keeping your core application and modules up-to-date with the latest security patches are critical.
- Indirect Server attacks - If you are hosting your website on a shared server, you increase the risk of being hacked as intruders can access the server through other unprotected websites being hosted on the same server.
Does your script and service support HTTPS or SSL?
Yes. Our scripts automatically detect whether content should served as HTTP or securely with HTTPS. If you are experiencing issues behind HTTPS where content is not appearing or you are receiving secured content errors, this means you are using an outdated script or are hard-coding the script's protocol. Write urls as "//ws.cnetcontent.com" instead of "http://ws.cnetcontent.com"
- Bare Inline Content on HTTPS: https://cc.cs.1worldsync.com/contentcast/perf_tests/basic_1.html
- Inline Content on a HTTPS page: https://usm.channelonline.com/acme/ccs/Products/index.co?id=M009530761
- HTTPS Showcase Example: https://cc.cs.1worldsync.com/vcs/lenovo/showcase.html
Yes. Our scripts automatically detect whether content should served as HTTP or securely with HTTPS. If you are experiencing issues behind HTTPS where content is not appearing or you are receiving secured content errors, this means you are using an outdated script or are hard-coding the script's protocol. Write urls as "//ws.cnetcontent.com" instead of "http://ws.cnetcontent.com"
- Bare Inline Content on HTTPS: https://cc.cs.1worldsync.com/contentcast/perf_tests/basic_1.html
- Inline Content on a HTTPS page: https://usm.channelonline.com/acme/ccs/Products/index.co?id=M009530761
- HTTPS Showcase Example: https://cc.cs.1worldsync.com/vcs/lenovo/showcase.html
Security & Privacy
What is 1WorldSync’s Privacy Policy?
You can read more about our Privacy Policy and the Terms of Use.
You can read more about our Privacy Policy and the Terms of Use.
Is a record maintained of staff and visitor access?
Yes.
Yes.
Is all access recorded and authorized by designated management?
Yes.
Yes.
Is physical access to your technology stacks controlled at all times?
Yes. All data centers used by CNET maintain state-of-the art physical security, including 24x7x365 surveillance, environmental protections and extensive secure access policies.
Yes. All data centers used by CNET maintain state-of-the art physical security, including 24x7x365 surveillance, environmental protections and extensive secure access policies.
Is your organization ISO27001 certified?
Our technology platforms: Azure and BIRST reporting platforms are both ISO27001 certified.
Our technology platforms: Azure and BIRST reporting platforms are both ISO27001 certified.
Are data centers protected against damage from fire, flood and other forms of natural or man made disaster?
Yes. CNET has implemented geo-redundancy as a back-up measure.
Yes. CNET has implemented geo-redundancy as a back-up measure.
Are security event logs on systems considered business critical, or that contain confidential information, proactively monitored?
Yes.
Yes.
Are you SAS 70 Level II certified?
Yes.
Yes.
Does adding your script put my website or CMS at risk?
Any system including your own website is always at risk of being hacked when the proper precautions are not taken. CNET uses the similar content delivery approach as other 3rd party scripts such as Google Analytics, Google AdSense, Bing Ads, Social sharing scripts like AddThis, Facebook Like buttons or Twitter. The key differences are:
- We are not Open Source - our primary script delivery mechanism is proprietary and doesn't use open source code to deliver the content. Our CMS for the content ingestion is proprietary and not affected by common CMS vulnerabilities.
- Azure Built-in Security - The syndication platform that CNET Content Solutions uses is built on top of the 's Azure Cloud which contains many security services and layers.
- ISO27001 Certified
- SAS 70 Level II Certified
- Built in Virus Protection
- Access-controlled data centers
- Expert Experience - CNET Content Solutions is owned by CBS, a fortune 500 company. CNET Content Solutions rolls up into CBS Interactive which is a top 10 global web property with sites including CBS, CNET, GameSpot, TVGuide and ZDNet. We implement the same security standards and protection that is used in all of the top web properties.
- Proven track record - Ever since our platform was launched 5 years ago, we have never had an incident.
Some of the top reasons for hacked websites are:
- Personal computer security - weak passwords, untrusted browser plugins, sending confidential information unencrypted, etc.
- 3rd party Open Source software - Content management systems, such as Joomla and Drupal, can easily be targeted by the use of untested and insecure plugins and widgets.
- CMS Vulnerabilities - Some of the most popular CMS platforms such as Wordpress, Joomla, Drupal, Magento are all vulnerable to security exploits. Keeping your core application and modules up-to-date with the latest security patches are critical.
- Indirect Server attacks - If you are hosting your website on a shared server, you increase the risk of being hacked as intruders can access the server through other unprotected websites being hosted on the same server.
Any system including your own website is always at risk of being hacked when the proper precautions are not taken. CNET uses the similar content delivery approach as other 3rd party scripts such as Google Analytics, Google AdSense, Bing Ads, Social sharing scripts like AddThis, Facebook Like buttons or Twitter. The key differences are:
- We are not Open Source - our primary script delivery mechanism is proprietary and doesn't use open source code to deliver the content. Our CMS for the content ingestion is proprietary and not affected by common CMS vulnerabilities.
- Azure Built-in Security - The syndication platform that CNET Content Solutions uses is built on top of the 's Azure Cloud which contains many security services and layers.
- ISO27001 Certified
- SAS 70 Level II Certified
- Built in Virus Protection
- Access-controlled data centers
- Expert Experience - CNET Content Solutions is owned by CBS, a fortune 500 company. CNET Content Solutions rolls up into CBS Interactive which is a top 10 global web property with sites including CBS, CNET, GameSpot, TVGuide and ZDNet. We implement the same security standards and protection that is used in all of the top web properties.
- Proven track record - Ever since our platform was launched 5 years ago, we have never had an incident.
Some of the top reasons for hacked websites are:
- Personal computer security - weak passwords, untrusted browser plugins, sending confidential information unencrypted, etc.
- 3rd party Open Source software - Content management systems, such as Joomla and Drupal, can easily be targeted by the use of untested and insecure plugins and widgets.
- CMS Vulnerabilities - Some of the most popular CMS platforms such as Wordpress, Joomla, Drupal, Magento are all vulnerable to security exploits. Keeping your core application and modules up-to-date with the latest security patches are critical.
- Indirect Server attacks - If you are hosting your website on a shared server, you increase the risk of being hacked as intruders can access the server through other unprotected websites being hosted on the same server.
Does your script and service support HTTPS or SSL?
Yes. Our scripts automatically detect whether content should served as HTTP or securely with HTTPS. If you are experiencing issues behind HTTPS where content is not appearing or you are receiving secured content errors, this means you are using an outdated script or are hard-coding the script's protocol. Write urls as "//ws.cnetcontent.com" instead of "http://ws.cnetcontent.com"
- Bare Inline Content on HTTPS: https://cc.cs.1worldsync.com/contentcast/perf_tests/basic_1.html
- Inline Content on a HTTPS page: https://usm.channelonline.com/acme/ccs/Products/index.co?id=M009530761
- HTTPS Showcase Example: https://cc.cs.1worldsync.com/vcs/lenovo/showcase.html
Yes. Our scripts automatically detect whether content should served as HTTP or securely with HTTPS. If you are experiencing issues behind HTTPS where content is not appearing or you are receiving secured content errors, this means you are using an outdated script or are hard-coding the script's protocol. Write urls as "//ws.cnetcontent.com" instead of "http://ws.cnetcontent.com"
- Bare Inline Content on HTTPS: https://cc.cs.1worldsync.com/contentcast/perf_tests/basic_1.html
- Inline Content on a HTTPS page: https://usm.channelonline.com/acme/ccs/Products/index.co?id=M009530761
- HTTPS Showcase Example: https://cc.cs.1worldsync.com/vcs/lenovo/showcase.html
SEO
Does affect SEO?
No. syndication is "SEO neutral". Your site's SEO rankings will remain unaffected as the syndicated content does not improve nor negatively affect your SEO rankings.
No. syndication is "SEO neutral". Your site's SEO rankings will remain unaffected as the syndicated content does not improve nor negatively affect your SEO rankings.
How can I improve my SEO?
It's the million-dollar question that has an answer that constantly evolves and changes as the Search engine algorithms constantly change.
Search engine optimization is not the core focus of as there are already many other companies and tools available that service this area. If your ecommerce-enabled site lacks product content, contact a Content Solutions representative to learn more about how our ContentCast Rich Content and DataSource structured product data can be indexed by a Search Engine.
It's the million-dollar question that has an answer that constantly evolves and changes as the Search engine algorithms constantly change.
Search engine optimization is not the core focus of as there are already many other companies and tools available that service this area. If your ecommerce-enabled site lacks product content, contact a Content Solutions representative to learn more about how our ContentCast Rich Content and DataSource structured product data can be indexed by a Search Engine.
Why doesn’t impact SEO?
There are multiple reasons:
- syndicated banners and microsites are advertisements and are not intended to be considered the primary page master content.
- No other JavaScript delivered ads are scanned for SEO. Google has ability to crawl content delivered via JavaScript but only has benefits for product page content.
- We do not have control over the rapidly changing algorithms or web-crawling technology.
- Domain authority and unique content are key drivers for SEO. For example, walmart or amazon.com are going to get higher SE ranks than joescomputershack.org even if joe's has more content.
There are multiple reasons:
- syndicated banners and microsites are advertisements and are not intended to be considered the primary page master content.
- No other JavaScript delivered ads are scanned for SEO. Google has ability to crawl content delivered via JavaScript but only has benefits for product page content.
- We do not have control over the rapidly changing algorithms or web-crawling technology.
- Domain authority and unique content are key drivers for SEO. For example, walmart or amazon.com are going to get higher SE ranks than joescomputershack.org even if joe's has more content.
Troubleshooting
Error "The request is originated from unregistered host"
Content may not return when the site domain is not in the authorized site list. To confirm, check your browser's JS Console, you may notice the following error:
"[CCS_ERROR] The request is originated from unregistered host: 'http://yourdomainhere.com'. Please go to Portal / Site Integration settings to add it into your sites list."
This occurs when the site domain requesting the content is missing from the Allowed Site Domains in your company settings. It appears that your site domain was not added to your site list. The good news is that this can easily be resolved by performing the following steps in the Portal:
- Within the portal, click on Admin -> Advanced Settings -> Site Integration
- Click Edit -> Add Domain
- Enter your root level domain such as "yourdomainhere.com"
- Click OK and Save
Content may not return when the site domain is not in the authorized site list. To confirm, check your browser's JS Console, you may notice the following error:
"[CCS_ERROR] The request is originated from unregistered host: 'http://yourdomainhere.com'. Please go to Portal / Site Integration settings to add it into your sites list."
This occurs when the site domain requesting the content is missing from the Allowed Site Domains in your company settings. It appears that your site domain was not added to your site list. The good news is that this can easily be resolved by performing the following steps in the Portal:
- Within the portal, click on Admin -> Advanced Settings -> Site Integration
- Click Edit -> Add Domain
- Enter your root level domain such as "yourdomainhere.com"
- Click OK and Save
Banners are not appearing in portal
Disable your ad blockers. Ad blockers such as "AdBlock" automatically detect images that have same sizes as IAB banners and disable them.
Disable your ad blockers. Ad blockers such as "AdBlock" automatically detect images that have same sizes as IAB banners and disable them.
Banners are not appearing when using IE10
This occurs with the beta preview release of Internet Explorer 10. The browser versions affected are 10.0.9200.16438 and older. Please run Windows Update to update your Internet Explorer 10 to the latest version.
This occurs with the beta preview release of Internet Explorer 10. The browser versions affected are 10.0.9200.16438 and older. Please run Windows Update to update your Internet Explorer 10 to the latest version.
Campaign Microsite links or video not working
If the microsite content is not clickable or videos don't play correctly, this can be caused by external JavaScript plugins conflicting with the content.
- Are you using an outdated version of Prototype, Scriptaculous or Jquery? Make sure you are using the latest versions when possible.
- Does your page have any JS Console errors that are preventing other scripts from executing?
If the microsite content is not clickable or videos don't play correctly, this can be caused by external JavaScript plugins conflicting with the content.
- Are you using an outdated version of Prototype, Scriptaculous or Jquery? Make sure you are using the latest versions when possible.
- Does your page have any JS Console errors that are preventing other scripts from executing?
How do I integrate with SharePoint?
- Add the embed JavaScript variable with "popup" as the value. See Can I customize to have the microsite open in a new window?
- If the above does not solve the issue, please refer to the following articles:
- https://sharepoint.hannahswain.eu/2014/10/10/adding-a-code-snippet-to-page-content-on-sharepoint-2013/
- http://www.kalmstrom.com/Tips/JavaScriptInSharePoint.htm
- http://www.ehow.com/how_10012230_use-javascript-sharepoint.html
- http://blog.cloudshare.com/2012/10/29/how-to-insert-custom-javascript-code-in-sharepoint-2013-pages-part-i/
- Add the embed JavaScript variable with "popup" as the value. See Can I customize to have the microsite open in a new window?
- If the above does not solve the issue, please refer to the following articles:
- https://sharepoint.hannahswain.eu/2014/10/10/adding-a-code-snippet-to-page-content-on-sharepoint-2013/
- http://www.kalmstrom.com/Tips/JavaScriptInSharePoint.htm
- http://www.ehow.com/how_10012230_use-javascript-sharepoint.html
- http://blog.cloudshare.com/2012/10/29/how-to-insert-custom-javascript-code-in-sharepoint-2013-pages-part-i/
Receiving "Insecured Content" Error Message
This happens for two reasons:
- Your web page is using https but you are calling the banner script using only http://
- Solution: Make sure the banner script is updated from http:// to https://
- If you receive this error message when viewing a campaign microsite, please take a screenshot of the microsite and provide a URL to our Customer Support team to investigate further.
This happens for two reasons:
- Your web page is using https but you are calling the banner script using only http://
- Solution: Make sure the banner script is updated from http:// to https://
- If you receive this error message when viewing a campaign microsite, please take a screenshot of the microsite and provide a URL to our Customer Support team to investigate further.
The campaign banners are not appearing
This can be caused by various factors.
1. Site not in your Domain list
Content may not return when the site domain is not in the authorized site list. To confirm, check your browser's JS Console, you may notice the following
error:
"[CCS_ERROR] The request is originated from unregistered host: 'http://yourdomainhere.com'. Please go to Portal
/ Site Integration settings to add it into your sites list."
- Login to http://www.msdccn.com
- Click on Admin -> Advanced Settings -> Site Integration
- Click Edit -> Add Domain
- Enter your root level domain such as "yourdomainhere.com"
- Click OK and Save
2. Your website has wrong DOCTYPE
In order to display HTML5 banners, your browser should use the generic doctype tag as
Code Block |
---|
<!DOCTYPE HTML> |
3. Internet Explorer is defaulting to IE9 mode
IE11 on Win8.1 works in IE9 mode by default. Update your browser to use Edge mode.
This can be caused by various factors.
1. Site not in your Domain list
Content may not return when the site domain is not in the authorized site list. To confirm, check your browser's JS Console, you may notice the following
error:
"[CCS_ERROR] The request is originated from unregistered host: 'http://yourdomainhere.com'. Please go to Portal
/ Site Integration settings to add it into your sites list."
- Login to http://www.msdccn.com
- Click on Admin -> Advanced Settings -> Site Integration
- Click Edit -> Add Domain
- Enter your root level domain such as "yourdomainhere.com"
- Click OK and Save
2. Your website has wrong DOCTYPE
In order to display HTML5 banners, your browser should use the generic doctype tag as
Code Block |
---|
<!DOCTYPE HTML> |
3. Internet Explorer is defaulting to IE9 mode
IE11 on Win8.1 works in IE9 mode by default. Update your browser to use Edge mode.
The campaigns are not appearing on my website that is powered by OfficeLive?
Office Live doesn't support 3rd party JavaScript.
Office Live doesn't support 3rd party JavaScript.
I am a ChannelOnline customer, is there a way to link the Showcase to my store on ChannelOnline?
Yes, contact CNET Customer support and we will set this up for you.
Yes, contact CNET Customer support and we will set this up for you.
I am having problems installing the Showcase on my website that is powered by OfficeLive, can you help me?
Office Live doesn't support 3rd party JavaScript, refer to this website for instructions on a work around. http://officelivepages.com/documents/javascript_page.htm
Office Live doesn't support 3rd party JavaScript, refer to this website for instructions on a work around. http://officelivepages.com/documents/javascript_page.htm
I am receiving warnings about page contains secure and non-secure items
This is a common error that occurs when some element on a secure web page (one that is loaded with https:// in the address bar) is not being loaded from a secure source. This usually occurs with images, frames, iframes, Flash, and JavaScripts. If you added the ContentCast JavaScript on secured pages that are served using https, make sure your call to the ContentCast JavaScript code is also using the https protocol.
This is a common error that occurs when some element on a secure web page (one that is loaded with https:// in the address bar) is not being loaded from a secure source. This usually occurs with images, frames, iframes, Flash, and JavaScripts. If you added the ContentCast JavaScript on secured pages that are served using https, make sure your call to the ContentCast JavaScript code is also using the https protocol.
Contact Us links return error.
If you receive an error "Sorry. Lead generation features are not enabled for the subscriber." when clicking on Contact Us, this means you have not yet completed the Co-branding Company profile information. To specify your company sales email address:
- Login to the portal
- Click Admin -> Company Profile
- Click Edit
- Provide an email address for "SEND LEADS TO (EMAIL ADDRESS)"
- Click Save
If you receive an error "Sorry. Lead generation features are not enabled for the subscriber." when clicking on Contact Us, this means you have not yet completed the Co-branding Company profile information. To specify your company sales email address:
- Login to the portal
- Click Admin -> Company Profile
- Click Edit
- Provide an email address for "SEND LEADS TO (EMAIL ADDRESS)"
- Click Save
The Lightbox doesn’t appear on the page.
If you are using IE and you click on a campaign banner at the bottom of a scrollable page, you may not see the lightbox unless you scroll back up to the top of the page.
This is browser specific issue due to the page not including a DOCTYPE declaration in the HTML. If a DOCTYPE is not declared, the lightbox function is unable to determine where to position itself within the browser.
Solution:
Add the appropriate DOCTYPE tag as the first element within your site.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
Read http://www.w3schools.com/tags/tag_doctype.asp for more examples.
If you are using IE and you click on a campaign banner at the bottom of a scrollable page, you may not see the lightbox unless you scroll back up to the top of the page.
This is browser specific issue due to the page not including a DOCTYPE declaration in the HTML. If a DOCTYPE is not declared, the lightbox function is unable to determine where to position itself within the browser.
Solution:
Add the appropriate DOCTYPE tag as the first element within your site.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
Read http://www.w3schools.com/tags/tag_doctype.asp for more examples.
Content is not returning
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Content will not be returned for the following reasons:
- Your account is not active - If you registered for any account, it takes 15 minutes for your account to be enabled.
- Unauthorized domain - The script will only work on domain URLs that have been authorized in your Company's Integration Settings. Click Admin -> Integration Settings to make sure you have listed all the possible domains where the script will be used.
- Content is not enabled - Go to My Services -> Edit an existing script to make sure the component is properly enabled.
- Missing DIV containers - make sure you have specified the container IDs for Inline Content. For example, make sure you have properly included <div id="ccs-inline-content"></div>.
- Product not in scope - You can only request content for skus in your authorized catalog.
- Language or market not in scope - If product content is not being returned for a particular language or market, this may be due to your account not authorized for the requested language or market. Contact Support to obtain more information.
- Content is not available in the requested language.
- Invalid Product Identifiers
- Verify you are sending the correct Manufacturer Name and Manufacturer Part Number. If you are sending cpn (Customer part number), you will need to make sure you have uploaded a catalog to the Catalogs section of the portal.
- Verify that the Manufacturer Name and Manufacturer Part Number does not contain any special characters and both parameters are properly URL encoded.
- Content Containers not present on your page - when you integrate the script, you must also make sure the content Containers with correct Container IDs exist on your page.
Flash is overlapping the Lightbox
You will need to edit the pages that contain the flash objects and add the following code between the embed and object tags:
Add the following code after the Object tag:
<param name="WMode" value="transparent"></param>
And add the following code in the Embed tag:
wmode="transparent"
It should look something like this:
<object width="300" height="220"> <param name="WMode" value="transparent"></param> <param name="movie" value="http://www.flash.com"></param> <param name="allowFullScreen" value="true"></param> <param name="allowscriptaccess" value="always"></param> <embed wmode="transparent" src="http://www.flash.com" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="300"> height="220"></embed> </object>
You will need to edit the pages that contain the flash objects and add the following code between the embed and object tags:
Add the following code after the Object tag:
<param name="WMode" value="transparent"></param>
And add the following code in the Embed tag:
wmode="transparent"
It should look something like this:
<object width="300" height="220"> <param name="WMode" value="transparent"></param> <param name="movie" value="http://www.flash.com"></param> <param name="allowFullScreen" value="true"></param> <param name="allowscriptaccess" value="always"></param> <embed wmode="transparent" src="http://www.flash.com" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="300"> height="220"></embed> </object>
Portal returns a blank page
This occurs if your firewall is blocking access to our portal or if there is a session cookie issue.
Try clearing all cookies for the portal URL and empty cache. Restart your browser and try again.
This occurs if your firewall is blocking access to our portal or if there is a session cookie issue.
Try clearing all cookies for the portal URL and empty cache. Restart your browser and try again.
Vendors
How to bulk import part numbers to a page?
The Part Number input field accepts a comma separated list of part numbers. To easily convert your Excel list of part numbers to comma-separated list, follow the steps below:
- Go to https://convert.town/column-to-comma-separated-list
- Copy your part numbers from the excel column into the left input
- Copy and paste the comma-separated list into the Part Number field in the Vendor Inline Content Builder
The Part Number input field accepts a comma separated list of part numbers. To easily convert your Excel list of part numbers to comma-separated list, follow the steps below:
- Go to https://convert.town/column-to-comma-separated-list
- Copy your part numbers from the excel column into the left input
- Copy and paste the comma-separated list into the Part Number field in the Vendor Inline Content Builder
How can I share a preview link to unpublished content?
There are a variety of ways to share a link to the inline content even when unpublished:
- If the person you wish to share the content has access to the Inline Content Builder, we recommend that you copy the URL of the SKU you are editing.
- If the person does not have access to the Inline Content Builder:
- Provide a link to a retailer's product page and add &ccs_publish=stage to the end of the URL.
- Access the content directly such as https://ws.cs.1worldsync.com/bfp/page/inline?mf=logitech&pn=915-000251&lang=en-US&nocache=1&publish=$stage
- You will need to replace the values for mf, pn and lang.
There are a variety of ways to share a link to the inline content even when unpublished:
- If the person you wish to share the content has access to the Inline Content Builder, we recommend that you copy the URL of the SKU you are editing.
- If the person does not have access to the Inline Content Builder:
- Provide a link to a retailer's product page and add &ccs_publish=stage to the end of the URL.
- Access the content directly such as https://ws.cs.1worldsync.com/bfp/page/inline?mf=logitech&pn=915-000251&lang=en-US&nocache=1&publish=$stage
- You will need to replace the values for mf, pn and lang.