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Catalog Management

Catalog Export file opens in notepad

Your computer may not recognize the .tab file extension and when you attempt to open it, it will ask you what to open the file with. In this case, if you previously selected notepad as the default app, your computer will always open the exports in notepad moving forward. How to fix in Windows 10/11:

  1. Go to the folder where the export file exists
  2. Right-click the export file and choose Properties
  3. Next to “Opens with:” if it says Notepad, click the Change button.
  4. If Excel does not appear, click More Apps to expand the list of Programs
  5. If Excel still does not appear click “Look for Apps on this pc” and have the client navigate to the folder where excel.exe exists and choose excel.exe
After this has been completed, all consecutive export files that have the .tab extension will now use excel moving forward

Your computer may not recognize the .tab file extension and when you attempt to open it, it will ask you what to open the file with. In this case, if you previously selected notepad as the default app, your computer will always open the exports in notepad moving forward. How to fix in Windows 10/11:
  1. Go to the folder where the export file exists
  2. Right-click the export file and choose Properties
  3. Next to “Opens with:” if it says Notepad, click the Change button.
  4. If Excel does not appear, click More Apps to expand the list of Programs
  5. If Excel still does not appear click “Look for Apps on this pc” and have the client navigate to the folder where excel.exe exists and choose excel.exe
After this has been completed, all consecutive export files that have the .tab extension will now use excel moving forward

How do I submit a product claim?

You can submit a claim/correction for your products content in the PartnerAccess portal by going to your products data sheet and clicking on the "edit" function on the right hand side of the content. For image claims, click on the "Image" tab and there you may add, delete, or mark any particular image as "primary". Note: If you are a PartnerAccess *free* manufacturer, image updates are restricted to adding an image when one is not present in the content. All corrections will show up in Reporting tab -> Corrections

You can submit a claim/correction for your products content in the PartnerAccess portal by going to your products data sheet and clicking on the "edit" function on the right hand side of the content. For image claims, click on the "Image" tab and there you may add, delete, or mark any particular image as "primary". Note: If you are a PartnerAccess *free* manufacturer, image updates are restricted to adding an image when one is not present in the content. All corrections will show up in Reporting tab -> Corrections

Why is content on the Partners product page different from what I submitted to 1WorldSync?

There can be various reason why this happens. Below are a some examples:

  1. The content you are seeing on the partners website, is not 1WorldSync's content and thus does not match what we have in the PartnerAccess portal.

  2. 1WorldSync's structured content data model. 1WorldSync creates structured product content which is normalized for data consistency across all products in a particular category. Product specs, description, marketing text and feature bullets are created based on specified formulas and rules and thus the finalized content may come out different and not verbatim to how the Manufacturer provides.

For more information on this subject, please contact our support.

There can be various reason why this happens. Below are a some examples:

  1. The content you are seeing on the partners website, is not 1WorldSync's content and thus does not match what we have in the PartnerAccess portal.

  2. 1WorldSync's structured content data model. 1WorldSync creates structured product content which is normalized for data consistency across all products in a particular category. Product specs, description, marketing text and feature bullets are created based on specified formulas and rules and thus the finalized content may come out different and not verbatim to how the Manufacturer provides.

For more information on this subject, please contact our support.

Why does my SKUs status say "Not Available"?

"Not available” means that 1WorldSync does not have enough information in order to complete the build of this products content.

When you are in this products page, you need to click on the "Back to Production" button and provide 1WorldSync the necessary information we need to complete the SKU.

Content will not be disseminated out to the Channel Partners until the necessary information is provided to 1WorldSync and the SKUs status moves from "Not available" to "Released".

"Not available” means that 1WorldSync does not have enough information in order to complete the build of this products content.

When you are in this products page, you need to click on the "Back to Production" button and provide 1WorldSync the necessary information we need to complete the SKU.

Content will not be disseminated out to the Channel Partners until the necessary information is provided to 1WorldSync and the SKUs status moves from "Not available" to "Released".

How do I view the content that has been created for an SKU?

Type in your MFG PN# into the "search" box function in the upper right hand corner. Click on the match that comes up and there you will see the content that 1WorldSync has for your particular SKU.

Type in your MFG PN# into the "search" box function in the upper right hand corner. Click on the match that comes up and there you will see the content that 1WorldSync has for your particular SKU.

How do I update my product image?

You can update your products image by going to the particular products data sheet within the PartnerAccess portal, and click on the "Images" component found on the left had side and click on "delete" to delete the image and/or "add" to add the new image. For PartnerAccess Free manufacturers you can only add an image if one is not present by using the "Edit Image" function in the upper left corner. If further assistance is needed for images, please contact our support.

You can update your products image by going to the particular products data sheet within the PartnerAccess portal, and click on the "Images" component found on the left had side and click on "delete" to delete the image and/or "add" to add the new image. For PartnerAccess Free manufacturers you can only add an image if one is not present by using the "Edit Image" function in the upper left corner. If further assistance is needed for images, please contact our support.

How can I track the content production status of my SKU?

Once 1WorldSync receives a content build request for your SKU, you can view the production status by searching for the particular PN# in the search box in the upper right corner.

Once the match is found, you can refer to the "Status" section on the right hand side of the SKU.

Below are the possible statuses and definitions:

  • Not Available = There is no content needed to complete the build of this SKU and we need the Manufacturer to provide us with this information. Until then the content for this SKU is "not available" to the Channel.

  • Released = This SKU has been completed and content has been "released" to the Channel.

  • In Production = This SKU is currently in production and is going through 1WorldSync SKU production process.

  • Rejected = This SKU has been rejected for reasons such as invalid PN#, out of 1WorldSync's PDM scope, etc.

NOTE: Products will only show in the Catalog tab once we have received the content build request for them from the Channel Partner or the PartnerAccess Premium Manufacturer.

Once 1WorldSync receives a content build request for your SKU, you can view the production status by searching for the particular PN# in the search box in the upper right corner.

Once the match is found, you can refer to the "Status" section on the right hand side of the SKU.

Below are the possible statuses and definitions:

  • Not Available = There is no content needed to complete the build of this SKU and we need the Manufacturer to provide us with this information. Until then the content for this SKU is "not available" to the Channel.

  • Released = This SKU has been completed and content has been "released" to the Channel.

  • In Production = This SKU is currently in production and is going through 1WorldSync SKU production process.

  • Rejected = This SKU has been rejected for reasons such as invalid PN#, out of 1WorldSync's PDM scope, etc.

NOTE: Products will only show in the Catalog tab once we have received the content build request for them from the Channel Partner or the PartnerAccess Premium Manufacturer.

I have discontinued a part number. Where do I tell you that?

In PartnerAccess Premium you can communicate to the Channel that some SKUs have been discontinued. You have the ability to flag any particular SKU as “End of Life” by clicking on the icon below which is located to the right side of any particular SKUs (PN#). Discontinued Icon

This task can also be done in mass by utilizing the "enrich catalog" excel upload file.

  • Please note this action does not remove an SKU from a partners website. It only flags the Channel that the Manufacturer has notified 1WorldSync this SKU is EOL.
  • To have a partner remove an SKU(s) from their site, please contact the Channel partner directly.

For more information on this subject, please contact our support.

In PartnerAccess Premium you can communicate to the Channel that some SKUs have been discontinued. You have the ability to flag any particular SKU as “End of Life” by clicking on the icon below which is located to the right side of any particular SKUs (PN#). Discontinued Icon

This task can also be done in mass by utilizing the "enrich catalog" excel upload file.

  • Please note this action does not remove an SKU from a partners website. It only flags the Channel that the Manufacturer has notified 1WorldSync this SKU is EOL.
  • To have a partner remove an SKU(s) from their site, please contact the Channel partner directly.

For more information on this subject, please contact our support.

How do I request 1WorldSync to build new SKUs for my product line?

Manufacturers with a PartnerAccess Premium subscription, may easily add/request 1WorldSync to build a new product to be added to their catalog. To upload a single product:

  1. Click on Catalog.
  2. Click on the "Enrich Catalog" button.
  3. Select "Add a single product" button.
  4. Enter in your manufacturer's Part Number and your manufacturer's Product Description.
  5. Click Next
  6. Choose the Market you would like the SKU to be active in.
  7. List a Global Launch Date if applicable.
  8. Click Finish.
To upload multiple products at once:
  1. Click Catalog.
  2. Click "Enrich Catalog" button.
  3. Select "Add Multiple Products with a bulk upload file".
  4. Select Market/Language which are applicable for these new products.
  5. Click on "template" and fill in the template with as much information available for the new SKUs. Note: The enrich catalog excel template structure should not be modified. I.e. do not add columns, move headers etc.
  6. Save the completed template to your desktop.
  7. Go back to the portal click on "Browse" to search for your file
  8. Choose your file.
  9. Click "Next".
  10. Click "Upload".
Important notes for filling in the enrich catalog template:
  • The enrich catalog excel template structure should not be modified.
  • Line 1 with the column headers should remain in the file you are uploading.
  • Line 2 with a sample product should be removed from the template file before you upload your catalog.
  • The columns 'Part Number' and 'Product Description' are required to create a product, whereas 'Launch Date' and other fields in the template are optional.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters.

Manufacturers with a PartnerAccess Premium subscription, may easily add/request 1WorldSync to build a new product to be added to their catalog. To upload a single product:
  1. Click on Catalog.
  2. Click on the "Enrich Catalog" button.
  3. Select "Add a single product" button.
  4. Enter in your manufacturer's Part Number and your manufacturer's Product Description.
  5. Click Next
  6. Choose the Market you would like the SKU to be active in.
  7. List a Global Launch Date if applicable.
  8. Click Finish.
To upload multiple products at once:
  1. Click Catalog.
  2. Click "Enrich Catalog" button.
  3. Select "Add Multiple Products with a bulk upload file".
  4. Select Market/Language which are applicable for these new products.
  5. Click on "template" and fill in the template with as much information available for the new SKUs. Note: The enrich catalog excel template structure should not be modified. I.e. do not add columns, move headers etc.
  6. Save the completed template to your desktop.
  7. Go back to the portal click on "Browse" to search for your file
  8. Choose your file.
  9. Click "Next".
  10. Click "Upload".
Important notes for filling in the enrich catalog template:
  • The enrich catalog excel template structure should not be modified.
  • Line 1 with the column headers should remain in the file you are uploading.
  • Line 2 with a sample product should be removed from the template file before you upload your catalog.
  • The columns 'Part Number' and 'Product Description' are required to create a product, whereas 'Launch Date' and other fields in the template are optional.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters.

What countries do you produce content for?

  1. EMEA region: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
  2. North America: Canada, United States
  3. Latin America: Argentina, Brazil, Chile, Mexico, Peru, Uruguay
  4. Asia & Pacific: Australia, Hongkong, India, Malaysia, New Zealand, Singapore, Thailand

  1. EMEA region: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
  2. North America: Canada, United States
  3. Latin America: Argentina, Brazil, Chile, Mexico, Peru, Uruguay
  4. Asia & Pacific: Australia, Hongkong, India, Malaysia, New Zealand, Singapore, Thailand

What does “Out of Scope” mean?

“Out of Scope” is a SKU reject status meaning 1WorldSync does not produce SKUs of this kind. Currently, 1WorldSync covers a broad range of IT products, Consumer Electronics, Home Appliances, Office Supplies, Musical Instruments, Beauty, Healthcare products and many more. There are many products that fall out of 1WorldSync' coverage. For example, we do not cover sophisticated mainframes, high end and industrial computers. Commercial and industrial offset presses, including digital ones. Film and digital photo-lab equipment and supplements. On the Home Appliances equipment side, we do not do plumbing, aero beds, ironing boards, drying racks and stations, etc. We also do not cover professional GPS and provider’s equipment. Virtually any kind of accessories for out-of-scope products are also not in 1WorldSync Content Solutions' scope. All requests for such products are being rejected as “out of scope.”

“Out of Scope” is a SKU reject status meaning 1WorldSync does not produce SKUs of this kind. Currently, 1WorldSync covers a broad range of IT products, Consumer Electronics, Home Appliances, Office Supplies, Musical Instruments, Beauty, Healthcare products and many more. There are many products that fall out of 1WorldSync' coverage. For example, we do not cover sophisticated mainframes, high end and industrial computers. Commercial and industrial offset presses, including digital ones. Film and digital photo-lab equipment and supplements. On the Home Appliances equipment side, we do not do plumbing, aero beds, ironing boards, drying racks and stations, etc. We also do not cover professional GPS and provider’s equipment. Virtually any kind of accessories for out-of-scope products are also not in 1WorldSync Content Solutions' scope. All requests for such products are being rejected as “out of scope.”

What is 1WorldSync Creation Date?

1WorldSync Creation Date is the date 1WorldSync first received a request to build the content for this SKU.

1WorldSync Creation Date is the date 1WorldSync first received a request to build the content for this SKU.

What is the difference between favorite SKUs and Tracked SKUs?

Favorite SKUs are some select SKUs from your catalog that you would like mark up to be able to return to.

Tracked SKUs are dedicated for newly launched products. You may track the change in the number of requests for a particular SKU to gauge the popularity of this SKU amongst resellers.

Favorite SKUs are some select SKUs from your catalog that you would like mark up to be able to return to.

Tracked SKUs are dedicated for newly launched products. You may track the change in the number of requests for a particular SKU to gauge the popularity of this SKU amongst resellers.

What is the difference between Main Specifications and Extended Specifications?

Main Specifications is a short technical datasheet generated out of atomic attributes, containing only the most important product features whereas Extended Specifications is an in-depth technical datasheet also generated out of atomic attributes, and containing the full list of product characteristics.

Main Specifications is a short technical datasheet generated out of atomic attributes, containing only the most important product features whereas Extended Specifications is an in-depth technical datasheet also generated out of atomic attributes, and containing the full list of product characteristics.

What languages do you produce content in?

Currently, 1WorldSync produces the data in the following languages:

  1. Brazilian Portuguese (br)
  2. British English (ee)
  3. Chinese Simplified (cs)
  4. Chinese Traditional, Hong Kong (hk)
  5. Chinese Traditional, Taiwan (tw)
  6. Czech (cz)
  7. Danish (da)
  8. Dutch (nl)
  9. English US (en)
  10. Finnish (fi)
  11. French (fr)
  12. German (de)
  13. Indonesian (id)
  14. Italian (it)
  15. Japanese (ja)
  16. Korean (ko)
  17. Norwegian (no)
  18. Polish (pl)
  19. Portuguese (pt)
  20. Russian (ru)
  21. Spanish (es)
  22. Swedish (sv)
  23. Turkish (tr)

Currently, 1WorldSync produces the data in the following languages:
  1. Brazilian Portuguese (br)
  2. British English (ee)
  3. Chinese Simplified (cs)
  4. Chinese Traditional, Hong Kong (hk)
  5. Chinese Traditional, Taiwan (tw)
  6. Czech (cz)
  7. Danish (da)
  8. Dutch (nl)
  9. English US (en)
  10. Finnish (fi)
  11. French (fr)
  12. German (de)
  13. Indonesian (id)
  14. Italian (it)
  15. Japanese (ja)
  16. Korean (ko)
  17. Norwegian (no)
  18. Polish (pl)
  19. Portuguese (pt)
  20. Russian (ru)
  21. Spanish (es)
  22. Swedish (sv)
  23. Turkish (tr)

Why cant I change 1WorldSync’s standardized product description?

1WorldSync’s Standardized Product Descriptions are generated by key technical attributes and are not a free flow text field.

However, if there is incorrect information within the description, you may submit a correction by "editing" the main or extended spec field from where this information is being pulled from.

Note that the requested update must comply with 1WorldSync's product data model rules or the request will be declined.

For further information or assistance on this subject, please contact our support.

1WorldSync’s Standardized Product Descriptions are generated by key technical attributes and are not a free flow text field.

However, if there is incorrect information within the description, you may submit a correction by "editing" the main or extended spec field from where this information is being pulled from.

Note that the requested update must comply with 1WorldSync's product data model rules or the request will be declined.

For further information or assistance on this subject, please contact our support.

Why did you change my Marketing description? I like it the way it was…

The Marketing Description is generally copied by 1WorldSync from the websites of manufacturers. However, there are some instances when we have to modify original marketing text to ensure it fits 1WorldSync' customers' requirements.

The upper length limit for the Marketing Description is 8000 characters (with spaces).

Marketing Descriptions should not contain any links or references to the manufacturer website or any first-person-account references.

Marketing Descriptions should not contain any special characters like ®, ™, ©, etc.

Marketing Descriptions must be product specific. Very often the same marketing description is created by the manufacturer for the whole product line. Sometimes the product features (e.g. “hard drive up to 180 GB” or “Bluetooth adapter available on select models”) in the marketing text do not correspond to the given part number, which can potentially result in customer dissatisfaction and product returns.

It is also strongly recommended to avoid superlatives such as “latest,” “perfect,” etc. since marketing descriptions are not updated when newer products are released to the market. Thus the marketing description should be timeless.


The Marketing Description is generally copied by 1WorldSync from the websites of manufacturers. However, there are some instances when we have to modify original marketing text to ensure it fits 1WorldSync' customers' requirements.

The upper length limit for the Marketing Description is 8000 characters (with spaces).

Marketing Descriptions should not contain any links or references to the manufacturer website or any first-person-account references.

Marketing Descriptions should not contain any special characters like ®, ™, ©, etc.

Marketing Descriptions must be product specific. Very often the same marketing description is created by the manufacturer for the whole product line. Sometimes the product features (e.g. “hard drive up to 180 GB” or “Bluetooth adapter available on select models”) in the marketing text do not correspond to the given part number, which can potentially result in customer dissatisfaction and product returns.

It is also strongly recommended to avoid superlatives such as “latest,” “perfect,” etc. since marketing descriptions are not updated when newer products are released to the market. Thus the marketing description should be timeless.


Advance Production Information Disclosure in Days field

The number of days in advance you would like to disclose new product information to your Premier Channel Partners before the official release date of product

The number of days in advance you would like to disclose new product information to your Premier Channel Partners before the official release date of product

How do I ensure my content is not released before the product launch date?

In PartnerAccess Premium, you may specify a particular products launch date by taking the following steps:

  1. Search for your product Part Number using the "search" function in the upper right hand corner of the portal.

  2. Pull up the Part Number in question.

  3. Within the datasheet for this product, click on the "edit" function near "Launch Date"

Note: The 1WorldSync "Launch Date" is not the date that the content will go live on the partners website. 1WorldSync's launch date refers to the day we release the content to the Channel. It can take several more days for the content to render on the partners website.

In PartnerAccess Premium, you may specify a particular products launch date by taking the following steps:

  1. Search for your product Part Number using the "search" function in the upper right hand corner of the portal.

  2. Pull up the Part Number in question.

  3. Within the datasheet for this product, click on the "edit" function near "Launch Date"

Note: The 1WorldSync "Launch Date" is not the date that the content will go live on the partners website. 1WorldSync's launch date refers to the day we release the content to the Channel. It can take several more days for the content to render on the partners website.

How do I delete a SKU or all my SKUs from your system?

1WorldSync does not delete old SKUs from the system even after they are discontinued by the manufacturers. However, a Manufacturer can flag an SKU as "EOL" in 1WorldSync's content. For more information on this subject, please refer to the FAQ "I have discontinued a part number. Where do I tell you that?"

1WorldSync does not delete old SKUs from the system even after they are discontinued by the manufacturers. However, a Manufacturer can flag an SKU as "EOL" in 1WorldSync's content. For more information on this subject, please refer to the FAQ "I have discontinued a part number. Where do I tell you that?"

How do I change the category?

If you believe certain products are not assigned the right category, please provide us with the list of part numbers and indicate the category you would like to see these products in.

If your products were assigned to their current category by mistake, we will correct them and redistribute them to 1WorldSync' customers in the correct category. However, as categorization should be consistent for all manufacturers, some category-change requests might contradict to 1WorldSync' categorization rules and will be declined.

If you believe certain products are not assigned the right category, please provide us with the list of part numbers and indicate the category you would like to see these products in.

If your products were assigned to their current category by mistake, we will correct them and redistribute them to 1WorldSync' customers in the correct category. However, as categorization should be consistent for all manufacturers, some category-change requests might contradict to 1WorldSync' categorization rules and will be declined.

Does 1WorldSync offer Rich Content such as videos, 360 spin, showcases, inline etc.

Yes we do! 1WorldSync provides rich content syndication through its ContentCast™ platform which is a separate service from PartnerAccess. ContentCast™ utilizes the content assets that manufacturers already have such as rich imagery, video, interactive demos, 360 spins, hot spots,  сomparison charts prepared by the manufacturer. This content is packaged for easy web distribution and consumption, then mapped to the product identifiers that partners use on their websites. For more information on ContentCast™, please contact our support.

Yes we do! 1WorldSync provides rich content syndication through its ContentCast™ platform which is a separate service from PartnerAccess. ContentCast™ utilizes the content assets that manufacturers already have such as rich imagery, video, interactive demos, 360 spins, hot spots,  сomparison charts prepared by the manufacturer. This content is packaged for easy web distribution and consumption, then mapped to the product identifiers that partners use on their websites. For more information on ContentCast™, please contact our support.

Can I attach a list of weekly rebates to the data sheet you send to customers?

Currently 1WorldSync does not aggregate and disseminate rebates, discounts and promotions, as well as product pricing information through our PartnerAccess platform. However we plan to expand PartnerAccess scope to cover this information in the near future.

Currently 1WorldSync does not aggregate and disseminate rebates, discounts and promotions, as well as product pricing information through our PartnerAccess platform. However we plan to expand PartnerAccess scope to cover this information in the near future.

Withdrawal Date

End-of-life date for the product

End-of-life date for the product

Tracked Products

Tracked SKUs are dedicated for newly launched products. You may track the change in the number of requests for a particular SKU to gauge the popularity of this SKU amongst resellers.

To add products to the list of tracked SKUs, to pick products from your catalog and press the SKU tracking button in the product list.

If SKU tracking button is green () the product is on your tracked SKU list already.

Tracked SKUs are dedicated for newly launched products. You may track the change in the number of requests for a particular SKU to gauge the popularity of this SKU amongst resellers.

To add products to the list of tracked SKUs, to pick products from your catalog and press the SKU tracking button in the product list.

If SKU tracking button is green () the product is on your tracked SKU list already.

Status of SKU

Released: SKUs 1WorldSync produced datasheets for

In Production: SKUs 1WorldSync is currently processing (researching and producing data for)

Not Available: SKUs 1WorldSync does not have enough information for in order to complete the build of these products content.

Rejected: SKUs rejected for reasons such as invalid part number, out of 1WorldSync' catalog scope, etc.

Released: SKUs 1WorldSync produced datasheets for

In Production: SKUs 1WorldSync is currently processing (researching and producing data for)

Not Available: SKUs 1WorldSync does not have enough information for in order to complete the build of these products content.

Rejected: SKUs rejected for reasons such as invalid part number, out of 1WorldSync' catalog scope, etc.

Standardized Description

1WorldSync' Standardized Descriptions are generated from atomic attributes using category-specific and manufacturer-independent description templates

1WorldSync' Standardized Descriptions are generated from atomic attributes using category-specific and manufacturer-independent description templates

Related Products

Compatible Accessories that are linked to the product. You can modify the list by deleting any accessory products or adding the missing ones to the list.

Compatible Accessories that are linked to the product. You can modify the list by deleting any accessory products or adding the missing ones to the list.

Premier Channel Partners status

SKUs included (or not included) in the catalogs of your Premier Channel Partners

SKUs included (or not included) in the catalogs of your Premier Channel Partners

Life Cycle of SKU

Pre-launch: SKUs added to the product launch calendar but not officially released

Active: SKUs active in your catalog and currently being sold on the market. This is the initial default status for all of your SKUs: some SKUs may be discontinued but will appear active until you modify the status.

End of Life: SKUs officially discontinued by the manufacturer

Pre-launch: SKUs added to the product launch calendar but not officially released

Active: SKUs active in your catalog and currently being sold on the market. This is the initial default status for all of your SKUs: some SKUs may be discontinued but will appear active until you modify the status.

End of Life: SKUs officially discontinued by the manufacturer

Launch Date

Date when datasheet will be disseminated to the whole channel

Date when datasheet will be disseminated to the whole channel

Favorite Products

Favorite SKUs are some select SKUs from your catalog that you would like mark up to be able to return to.

To add products to your Favorites you just need to pick any products from your catalog and press SKU favorites button right in product list.

If SKU favorites button is orange ( ) the product must be on your Favorites list already.

Favorite SKUs are some select SKUs from your catalog that you would like mark up to be able to return to.

To add products to your Favorites you just need to pick any products from your catalog and press SKU favorites button right in product list.

If SKU favorites button is orange ( ) the product must be on your Favorites list already.

Creation Date of SKU

Date when SKU was created in 1WorldSync' catalog

Date when SKU was created in 1WorldSync' catalog

Claims

How do I submit a product claim?

You can submit a claim/correction for your products content in the PartnerAccess portal by going to your products data sheet and clicking on the "edit" function on the right hand side of the content. For image claims, click on the "Image" tab and there you may add, delete, or mark any particular image as "primary". Note: If you are a PartnerAccess *free* manufacturer, image updates are restricted to adding an image when one is not present in the content. All corrections will show up in Reporting tab -> Corrections

You can submit a claim/correction for your products content in the PartnerAccess portal by going to your products data sheet and clicking on the "edit" function on the right hand side of the content. For image claims, click on the "Image" tab and there you may add, delete, or mark any particular image as "primary". Note: If you are a PartnerAccess *free* manufacturer, image updates are restricted to adding an image when one is not present in the content. All corrections will show up in Reporting tab -> Corrections

Common Questions

How do I submit a product claim?

You can submit a claim/correction for your products content in the PartnerAccess portal by going to your products data sheet and clicking on the "edit" function on the right hand side of the content. For image claims, click on the "Image" tab and there you may add, delete, or mark any particular image as "primary". Note: If you are a PartnerAccess *free* manufacturer, image updates are restricted to adding an image when one is not present in the content. All corrections will show up in Reporting tab -> Corrections

You can submit a claim/correction for your products content in the PartnerAccess portal by going to your products data sheet and clicking on the "edit" function on the right hand side of the content. For image claims, click on the "Image" tab and there you may add, delete, or mark any particular image as "primary". Note: If you are a PartnerAccess *free* manufacturer, image updates are restricted to adding an image when one is not present in the content. All corrections will show up in Reporting tab -> Corrections

Why is content on the Partners product page different from what I submitted to 1WorldSync?

There can be various reason why this happens. Below are a some examples:

  1. The content you are seeing on the partners website, is not 1WorldSync's content and thus does not match what we have in the PartnerAccess portal.

  2. 1WorldSync's structured content data model. 1WorldSync creates structured product content which is normalized for data consistency across all products in a particular category. Product specs, description, marketing text and feature bullets are created based on specified formulas and rules and thus the finalized content may come out different and not verbatim to how the Manufacturer provides.

For more information on this subject, please contact our support.

There can be various reason why this happens. Below are a some examples:

  1. The content you are seeing on the partners website, is not 1WorldSync's content and thus does not match what we have in the PartnerAccess portal.

  2. 1WorldSync's structured content data model. 1WorldSync creates structured product content which is normalized for data consistency across all products in a particular category. Product specs, description, marketing text and feature bullets are created based on specified formulas and rules and thus the finalized content may come out different and not verbatim to how the Manufacturer provides.

For more information on this subject, please contact our support.

Why does my SKUs status say "Not Available"?

"Not available” means that 1WorldSync does not have enough information in order to complete the build of this products content.

When you are in this products page, you need to click on the "Back to Production" button and provide 1WorldSync the necessary information we need to complete the SKU.

Content will not be disseminated out to the Channel Partners until the necessary information is provided to 1WorldSync and the SKUs status moves from "Not available" to "Released".

"Not available” means that 1WorldSync does not have enough information in order to complete the build of this products content.

When you are in this products page, you need to click on the "Back to Production" button and provide 1WorldSync the necessary information we need to complete the SKU.

Content will not be disseminated out to the Channel Partners until the necessary information is provided to 1WorldSync and the SKUs status moves from "Not available" to "Released".

How do I update my product image?

You can update your products image by going to the particular products data sheet within the PartnerAccess portal, and click on the "Images" component found on the left had side and click on "delete" to delete the image and/or "add" to add the new image. For PartnerAccess Free manufacturers you can only add an image if one is not present by using the "Edit Image" function in the upper left corner. If further assistance is needed for images, please contact our support.

You can update your products image by going to the particular products data sheet within the PartnerAccess portal, and click on the "Images" component found on the left had side and click on "delete" to delete the image and/or "add" to add the new image. For PartnerAccess Free manufacturers you can only add an image if one is not present by using the "Edit Image" function in the upper left corner. If further assistance is needed for images, please contact our support.

How do I view the content that has been created for an SKU?

Type in your MFG PN# into the "search" box function in the upper right hand corner. Click on the match that comes up and there you will see the content that 1WorldSync has for your particular SKU.

Type in your MFG PN# into the "search" box function in the upper right hand corner. Click on the match that comes up and there you will see the content that 1WorldSync has for your particular SKU.

When to contact the Channel Partner

The time to contact the Channel Partner is when you see that the content is correct in the PartnerAccess Portal, but not rendering correct on the partners website. This is the time 1WorldSync recommends that the Manufacturer contact that particular partner and alert them of this issue which needs to be fixed on their website.

The time to contact the Channel Partner is when you see that the content is correct in the PartnerAccess Portal, but not rendering correct on the partners website. This is the time 1WorldSync recommends that the Manufacturer contact that particular partner and alert them of this issue which needs to be fixed on their website.

How can I track the content production status of my SKU?

Once 1WorldSync receives a content build request for your SKU, you can view the production status by searching for the particular PN# in the search box in the upper right corner.

Once the match is found, you can refer to the "Status" section on the right hand side of the SKU.

Below are the possible statuses and definitions:

  • Not Available = There is no content needed to complete the build of this SKU and we need the Manufacturer to provide us with this information. Until then the content for this SKU is "not available" to the Channel.

  • Released = This SKU has been completed and content has been "released" to the Channel.

  • In Production = This SKU is currently in production and is going through 1WorldSync SKU production process.

  • Rejected = This SKU has been rejected for reasons such as invalid PN#, out of 1WorldSync's PDM scope, etc.

NOTE: Products will only show in the Catalog tab once we have received the content build request for them from the Channel Partner or the PartnerAccess Premium Manufacturer.

Once 1WorldSync receives a content build request for your SKU, you can view the production status by searching for the particular PN# in the search box in the upper right corner.

Once the match is found, you can refer to the "Status" section on the right hand side of the SKU.

Below are the possible statuses and definitions:

  • Not Available = There is no content needed to complete the build of this SKU and we need the Manufacturer to provide us with this information. Until then the content for this SKU is "not available" to the Channel.

  • Released = This SKU has been completed and content has been "released" to the Channel.

  • In Production = This SKU is currently in production and is going through 1WorldSync SKU production process.

  • Rejected = This SKU has been rejected for reasons such as invalid PN#, out of 1WorldSync's PDM scope, etc.

NOTE: Products will only show in the Catalog tab once we have received the content build request for them from the Channel Partner or the PartnerAccess Premium Manufacturer.

Why is my products content not showing up on a particular Channel Partners website?

There can be several reasons why your product content is not on a particular Channel partners website.

Some possible reasons would be:

  1. The Channel partner has not requested the content for this particular SKU from 1WorldSync yet.

  2. The product is "Not Available" in 1WorldSync's PartnerAccess portal and we need the Manufacturer to provide us the necessary information to complete the build.

  3. A technical issue on the partners side is preventing the SKUs content from showing up.

As you can see there are various reasons. Thus, 1WorldSync suggests that the Manufacturer first search for your SKU within the PartnerAccess portal by typing the PN# into the "Search" function in the upper right hand corner of the portal to see what "status" your SKU is in within 1WorldSync's repository.

If this does not satisfy your question, you may contact our support.

There can be several reasons why your product content is not on a particular Channel partners website.

Some possible reasons would be:

  1. The Channel partner has not requested the content for this particular SKU from 1WorldSync yet.

  2. The product is "Not Available" in 1WorldSync's PartnerAccess portal and we need the Manufacturer to provide us the necessary information to complete the build.

  3. A technical issue on the partners side is preventing the SKUs content from showing up.

As you can see there are various reasons. Thus, 1WorldSync suggests that the Manufacturer first search for your SKU within the PartnerAccess portal by typing the PN# into the "Search" function in the upper right hand corner of the portal to see what "status" your SKU is in within 1WorldSync's repository.

If this does not satisfy your question, you may contact our support.

Does 1WorldSync offer Rich Content such as videos, 360 spin, showcases, inline etc.

Yes we do! 1WorldSync provides rich content syndication through its ContentCast™ platform which is a separate service from PartnerAccess. ContentCast™ utilizes the content assets that manufacturers already have such as rich imagery, video, interactive demos, 360 spins, hot spots,  сomparison charts prepared by the manufacturer. This content is packaged for easy web distribution and consumption, then mapped to the product identifiers that partners use on their websites. For more information on ContentCast™, please contact our support.

Yes we do! 1WorldSync provides rich content syndication through its ContentCast™ platform which is a separate service from PartnerAccess. ContentCast™ utilizes the content assets that manufacturers already have such as rich imagery, video, interactive demos, 360 spins, hot spots,  сomparison charts prepared by the manufacturer. This content is packaged for easy web distribution and consumption, then mapped to the product identifiers that partners use on their websites. For more information on ContentCast™, please contact our support.

Why did you change my Marketing description? I like it the way it was…

The Marketing Description is generally copied by 1WorldSync from the websites of manufacturers. However, there are some instances when we have to modify original marketing text to ensure it fits 1WorldSync' customers' requirements.

The upper length limit for the Marketing Description is 8000 characters (with spaces).

Marketing Descriptions should not contain any links or references to the manufacturer website or any first-person-account references.

Marketing Descriptions should not contain any special characters like ®, ™, ©, etc.

Marketing Descriptions must be product specific. Very often the same marketing description is created by the manufacturer for the whole product line. Sometimes the product features (e.g. “hard drive up to 180 GB” or “Bluetooth adapter available on select models”) in the marketing text do not correspond to the given part number, which can potentially result in customer dissatisfaction and product returns.

It is also strongly recommended to avoid superlatives such as “latest,” “perfect,” etc. since marketing descriptions are not updated when newer products are released to the market. Thus the marketing description should be timeless.


The Marketing Description is generally copied by 1WorldSync from the websites of manufacturers. However, there are some instances when we have to modify original marketing text to ensure it fits 1WorldSync' customers' requirements.

The upper length limit for the Marketing Description is 8000 characters (with spaces).

Marketing Descriptions should not contain any links or references to the manufacturer website or any first-person-account references.

Marketing Descriptions should not contain any special characters like ®, ™, ©, etc.

Marketing Descriptions must be product specific. Very often the same marketing description is created by the manufacturer for the whole product line. Sometimes the product features (e.g. “hard drive up to 180 GB” or “Bluetooth adapter available on select models”) in the marketing text do not correspond to the given part number, which can potentially result in customer dissatisfaction and product returns.

It is also strongly recommended to avoid superlatives such as “latest,” “perfect,” etc. since marketing descriptions are not updated when newer products are released to the market. Thus the marketing description should be timeless.


Why cant I change 1WorldSync’s standardized product description?

1WorldSync’s Standardized Product Descriptions are generated by key technical attributes and are not a free flow text field.

However, if there is incorrect information within the description, you may submit a correction by "editing" the main or extended spec field from where this information is being pulled from.

Note that the requested update must comply with 1WorldSync's product data model rules or the request will be declined.

For further information or assistance on this subject, please contact our support.

1WorldSync’s Standardized Product Descriptions are generated by key technical attributes and are not a free flow text field.

However, if there is incorrect information within the description, you may submit a correction by "editing" the main or extended spec field from where this information is being pulled from.

Note that the requested update must comply with 1WorldSync's product data model rules or the request will be declined.

For further information or assistance on this subject, please contact our support.

What is the difference between Main Specifications and Extended Specifications?

Main Specifications is a short technical datasheet generated out of atomic attributes, containing only the most important product features whereas Extended Specifications is an in-depth technical datasheet also generated out of atomic attributes, and containing the full list of product characteristics.

Main Specifications is a short technical datasheet generated out of atomic attributes, containing only the most important product features whereas Extended Specifications is an in-depth technical datasheet also generated out of atomic attributes, and containing the full list of product characteristics.

What is the difference between favorite SKUs and Tracked SKUs?

Favorite SKUs are some select SKUs from your catalog that you would like mark up to be able to return to.

Tracked SKUs are dedicated for newly launched products. You may track the change in the number of requests for a particular SKU to gauge the popularity of this SKU amongst resellers.

Favorite SKUs are some select SKUs from your catalog that you would like mark up to be able to return to.

Tracked SKUs are dedicated for newly launched products. You may track the change in the number of requests for a particular SKU to gauge the popularity of this SKU amongst resellers.

What is Premier Channel Partners? What are the benefits of this feature?

Premier Channel Partners are your most important Channel Partners you would like to release new product content to in advance of the rest of the Channel Partners. You may select who your Premier Channel Partners are by choosing from a list of 1WorldSync' customers and adding them to your Premier Channel Partners group and then configuring how many days in advance you would like to deliver to them a new product SKU content before your launch date.

Premier Channel Partners are your most important Channel Partners you would like to release new product content to in advance of the rest of the Channel Partners. You may select who your Premier Channel Partners are by choosing from a list of 1WorldSync' customers and adding them to your Premier Channel Partners group and then configuring how many days in advance you would like to deliver to them a new product SKU content before your launch date.

What is a filter? Why would I want to use a filter?

The Market/Category filter in the PartnerAccess application will allow you to easily manage the markets and categories that you care about the most, showing the most relevant information. If you are looking after only several specific categories and one market, you may turn a personalized filter that will hide all the products not belonging to your target market and categories.

The Market/Category filter is user-specific: different users created for your account may have different filter settings.

The Market/Category filter in the PartnerAccess application will allow you to easily manage the markets and categories that you care about the most, showing the most relevant information. If you are looking after only several specific categories and one market, you may turn a personalized filter that will hide all the products not belonging to your target market and categories.

The Market/Category filter is user-specific: different users created for your account may have different filter settings.

What is 1WorldSync?

1WorldSync is the world’s leading hub of on-demand product information, supporting both online catalogs and traditional sales with detailed content on over eight million technology products. More than 1,000 companies in 35 global markets rely on 1WorldSync to power their e-commerce platforms. Company headquarters is located in Lawrenceville, NJ, USA.

1WorldSync is the world’s leading hub of on-demand product information, supporting both online catalogs and traditional sales with detailed content on over eight million technology products. More than 1,000 companies in 35 global markets rely on 1WorldSync to power their e-commerce platforms. Company headquarters is located in Lawrenceville, NJ, USA.

What is 1WorldSync Creation Date?

1WorldSync Creation Date is the date 1WorldSync first received a request to build the content for this SKU.

1WorldSync Creation Date is the date 1WorldSync first received a request to build the content for this SKU.

What does “Out of Scope” mean?

“Out of Scope” is a SKU reject status meaning 1WorldSync does not produce SKUs of this kind. Currently, 1WorldSync covers a broad range of IT products, Consumer Electronics, Home Appliances, Office Supplies, Musical Instruments, Beauty, Healthcare products and many more. There are many products that fall out of 1WorldSync' coverage. For example, we do not cover sophisticated mainframes, high end and industrial computers. Commercial and industrial offset presses, including digital ones. Film and digital photo-lab equipment and supplements. On the Home Appliances equipment side, we do not do plumbing, aero beds, ironing boards, drying racks and stations, etc. We also do not cover professional GPS and provider’s equipment. Virtually any kind of accessories for out-of-scope products are also not in 1WorldSync Content Solutions' scope. All requests for such products are being rejected as “out of scope.”

“Out of Scope” is a SKU reject status meaning 1WorldSync does not produce SKUs of this kind. Currently, 1WorldSync covers a broad range of IT products, Consumer Electronics, Home Appliances, Office Supplies, Musical Instruments, Beauty, Healthcare products and many more. There are many products that fall out of 1WorldSync' coverage. For example, we do not cover sophisticated mainframes, high end and industrial computers. Commercial and industrial offset presses, including digital ones. Film and digital photo-lab equipment and supplements. On the Home Appliances equipment side, we do not do plumbing, aero beds, ironing boards, drying racks and stations, etc. We also do not cover professional GPS and provider’s equipment. Virtually any kind of accessories for out-of-scope products are also not in 1WorldSync Content Solutions' scope. All requests for such products are being rejected as “out of scope.”

What countries do you produce content for?

  1. EMEA region: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
  2. North America: Canada, United States
  3. Latin America: Argentina, Brazil, Chile, Mexico, Peru, Uruguay
  4. Asia & Pacific: Australia, Hongkong, India, Malaysia, New Zealand, Singapore, Thailand

  1. EMEA region: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Israel, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
  2. North America: Canada, United States
  3. Latin America: Argentina, Brazil, Chile, Mexico, Peru, Uruguay
  4. Asia & Pacific: Australia, Hongkong, India, Malaysia, New Zealand, Singapore, Thailand

How do I request 1WorldSync to build new SKUs for my product line?

Manufacturers with a PartnerAccess Premium subscription, may easily add/request 1WorldSync to build a new product to be added to their catalog. To upload a single product:

  1. Click on Catalog.
  2. Click on the "Enrich Catalog" button.
  3. Select "Add a single product" button.
  4. Enter in your manufacturer's Part Number and your manufacturer's Product Description.
  5. Click Next
  6. Choose the Market you would like the SKU to be active in.
  7. List a Global Launch Date if applicable.
  8. Click Finish.
To upload multiple products at once:
  1. Click Catalog.
  2. Click "Enrich Catalog" button.
  3. Select "Add Multiple Products with a bulk upload file".
  4. Select Market/Language which are applicable for these new products.
  5. Click on "template" and fill in the template with as much information available for the new SKUs. Note: The enrich catalog excel template structure should not be modified. I.e. do not add columns, move headers etc.
  6. Save the completed template to your desktop.
  7. Go back to the portal click on "Browse" to search for your file
  8. Choose your file.
  9. Click "Next".
  10. Click "Upload".
Important notes for filling in the enrich catalog template:
  • The enrich catalog excel template structure should not be modified.
  • Line 1 with the column headers should remain in the file you are uploading.
  • Line 2 with a sample product should be removed from the template file before you upload your catalog.
  • The columns 'Part Number' and 'Product Description' are required to create a product, whereas 'Launch Date' and other fields in the template are optional.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters.

Manufacturers with a PartnerAccess Premium subscription, may easily add/request 1WorldSync to build a new product to be added to their catalog. To upload a single product:
  1. Click on Catalog.
  2. Click on the "Enrich Catalog" button.
  3. Select "Add a single product" button.
  4. Enter in your manufacturer's Part Number and your manufacturer's Product Description.
  5. Click Next
  6. Choose the Market you would like the SKU to be active in.
  7. List a Global Launch Date if applicable.
  8. Click Finish.
To upload multiple products at once:
  1. Click Catalog.
  2. Click "Enrich Catalog" button.
  3. Select "Add Multiple Products with a bulk upload file".
  4. Select Market/Language which are applicable for these new products.
  5. Click on "template" and fill in the template with as much information available for the new SKUs. Note: The enrich catalog excel template structure should not be modified. I.e. do not add columns, move headers etc.
  6. Save the completed template to your desktop.
  7. Go back to the portal click on "Browse" to search for your file
  8. Choose your file.
  9. Click "Next".
  10. Click "Upload".
Important notes for filling in the enrich catalog template:
  • The enrich catalog excel template structure should not be modified.
  • Line 1 with the column headers should remain in the file you are uploading.
  • Line 2 with a sample product should be removed from the template file before you upload your catalog.
  • The columns 'Part Number' and 'Product Description' are required to create a product, whereas 'Launch Date' and other fields in the template are optional.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters.

How do I ensure my content is not released before the product launch date?

In PartnerAccess Premium, you may specify a particular products launch date by taking the following steps:

  1. Search for your product Part Number using the "search" function in the upper right hand corner of the portal.

  2. Pull up the Part Number in question.

  3. Within the datasheet for this product, click on the "edit" function near "Launch Date"

Note: The 1WorldSync "Launch Date" is not the date that the content will go live on the partners website. 1WorldSync's launch date refers to the day we release the content to the Channel. It can take several more days for the content to render on the partners website.

In PartnerAccess Premium, you may specify a particular products launch date by taking the following steps:

  1. Search for your product Part Number using the "search" function in the upper right hand corner of the portal.

  2. Pull up the Part Number in question.

  3. Within the datasheet for this product, click on the "edit" function near "Launch Date"

Note: The 1WorldSync "Launch Date" is not the date that the content will go live on the partners website. 1WorldSync's launch date refers to the day we release the content to the Channel. It can take several more days for the content to render on the partners website.

How do I change my filter settings?

To change your filter settings:

  1. Click on Settings.
  2. Click on Filter Settings.
  3. Select Markets you would like to include or not include by checking off the respective box(es).
  4. Click on Categories to choose which categories you would like for your filter.
  5. Select the classes and categories you would like to include by checking off the respective box(es). You may also click on All to select all classes and categories or None to select no classes and categories or Only Covered Categories to select the classes and categories your SKUs are associated with.

To change your filter settings:

  1. Click on Settings.
  2. Click on Filter Settings.
  3. Select Markets you would like to include or not include by checking off the respective box(es).
  4. Click on Categories to choose which categories you would like for your filter.
  5. Select the classes and categories you would like to include by checking off the respective box(es). You may also click on All to select all classes and categories or None to select no classes and categories or Only Covered Categories to select the classes and categories your SKUs are associated with.

Feed Imports

How do I submit my content to 1WorldSync?

PartnerAccess Free Manufacturers can and are encouraged to send 1WorldSync their content on a regular basis by contacting support. They should include their active product list with Manufacturer Part Numbers, Product descriptions, price sheets, data sheets, PDF's, Images etc. They may send to 1WorldSync their content in any format and 1WorldSync will extract what they need accordingly. Please note 1WorldSync will not start building content for the SKU(s) until we receive a request from a Channel Partner to do so.

PartnerAccess Premium Manufacturers please also refer to "How do I request 1WorldSync to build new SKUs for my product line?"

PartnerAccess Free Manufacturers can and are encouraged to send 1WorldSync their content on a regular basis by contacting support. They should include their active product list with Manufacturer Part Numbers, Product descriptions, price sheets, data sheets, PDF's, Images etc. They may send to 1WorldSync their content in any format and 1WorldSync will extract what they need accordingly. Please note 1WorldSync will not start building content for the SKU(s) until we receive a request from a Channel Partner to do so.

PartnerAccess Premium Manufacturers please also refer to "How do I request 1WorldSync to build new SKUs for my product line?"

General Information

What is "Structured Content" ?

Structured content converts non-standardized product information from multiple sources and turns it into consistent and normalized data across all products within any particular category. Product description, specifications, marketing text, and feature bullets are created based on 1WorldSync specified formulas and rules and thus the data you see on within the PartnerAccess portal or on a partners site, may look different than what the Manufacturer has available.

Structured content converts non-standardized product information from multiple sources and turns it into consistent and normalized data across all products within any particular category. Product description, specifications, marketing text, and feature bullets are created based on 1WorldSync specified formulas and rules and thus the data you see on within the PartnerAccess portal or on a partners site, may look different than what the Manufacturer has available.

1WorldSync’s relationship with the Channel Partners

1WorldSync works with top tier Channel Partners by providing them with "structured" and "normalized" product content feeds which power the product pages of their website. The Channel Partners subscribe to 1WorldSync's patented data model, which takes product specifications and normalizes the data for consistency across all products within any particular category. Structured and consistent content assists the Channel Partners with the creation and navigation of their website. Product description, specs, marketing text and feature bullets are created based on 1WorldSync specified formulas and rules and as a result, the data you see in the PartnerAccess portal and thus on the partners site, may look different than what the Manufacturer has available.

1WorldSync works with top tier Channel Partners by providing them with "structured" and "normalized" product content feeds which power the product pages of their website. The Channel Partners subscribe to 1WorldSync's patented data model, which takes product specifications and normalizes the data for consistency across all products within any particular category. Structured and consistent content assists the Channel Partners with the creation and navigation of their website. Product description, specs, marketing text and feature bullets are created based on 1WorldSync specified formulas and rules and as a result, the data you see in the PartnerAccess portal and thus on the partners site, may look different than what the Manufacturer has available.

Product Content Production Process

When 1WorldSync receives a content build request for an SKU from a Channel Partner or a Premium Manufacturer, we gather publicly available product content (primarily from the manufacturer's website) and combine it with content uploaded by the manufacturer through their PartnerAccess account (online portal). We then transform the content based on 1WorldSync's structured and normalized content data model and deliver it to the Channel Partners.

Product Content Production Process

1. Product Content Requests

When a Channel Partner activates a product for their website, it generates a request to 1WorldSync to create product content for the SKU in accordance with 1WorldSync's structured & normalized content data model. In addition, a PartnerAccess Premium Manufacturer also has the ability to upload a new SKU build request to 1WorldSync via Catalog -> Enrich Catalog in the PartnerAccess portal and we will build it in accordance with the structured & normalized data model.

2. Content Aggregation

1WorldSync uses the manufacturer's public website (and other manufacturer content repositories where available) as a source for product information collection. 1WorldSync will also combine that information with anything that has been uploaded into the PartnerAccess portal to build the normalized content.

3. Content Transformation

1WorldSync converts the non-standardized product information from multiple sources into consistent structured and normalized product content for consistency across all products in any particular category. Product description, specifications, marketing text, and feature bullets are created based on 1WorldSync's structured content formulas and rules. It should be also be mentioned that because of the structured content rules, we can very rarely use the manufacturer's preferred product description verbatim.

4. Content Validation

1WorldSync then validates we have all necessary information to build the particular SKU. Should 1WorldSync not have enough information to complete the build of an SKU, the SKU will go "On Hold" or "Not Available" until ALL required content is received. It is necessary that the Manufacturer check the PartnerAccess portal for their "On Hold" SKUs which can be located in the home page of the portal under "Production Statistics" and put their SKU(s) "Back into Production" by providing 1WorldSync with the necessary information we need to complete the SKU.

5. Content Delivery

1WorldSync delivers the structured content to the Channel Partner and generally within 3-5 days after 1WorldSync has delivered, the partners website reflects the new content.

When 1WorldSync receives a content build request for an SKU from a Channel Partner or a Premium Manufacturer, we gather publicly available product content (primarily from the manufacturer's website) and combine it with content uploaded by the manufacturer through their PartnerAccess account (online portal). We then transform the content based on 1WorldSync's structured and normalized content data model and deliver it to the Channel Partners.

Product Content Production Process

1. Product Content Requests

When a Channel Partner activates a product for their website, it generates a request to 1WorldSync to create product content for the SKU in accordance with 1WorldSync's structured & normalized content data model. In addition, a PartnerAccess Premium Manufacturer also has the ability to upload a new SKU build request to 1WorldSync via Catalog -> Enrich Catalog in the PartnerAccess portal and we will build it in accordance with the structured & normalized data model.

2. Content Aggregation

1WorldSync uses the manufacturer's public website (and other manufacturer content repositories where available) as a source for product information collection. 1WorldSync will also combine that information with anything that has been uploaded into the PartnerAccess portal to build the normalized content.

3. Content Transformation

1WorldSync converts the non-standardized product information from multiple sources into consistent structured and normalized product content for consistency across all products in any particular category. Product description, specifications, marketing text, and feature bullets are created based on 1WorldSync's structured content formulas and rules. It should be also be mentioned that because of the structured content rules, we can very rarely use the manufacturer's preferred product description verbatim.

4. Content Validation

1WorldSync then validates we have all necessary information to build the particular SKU. Should 1WorldSync not have enough information to complete the build of an SKU, the SKU will go "On Hold" or "Not Available" until ALL required content is received. It is necessary that the Manufacturer check the PartnerAccess portal for their "On Hold" SKUs which can be located in the home page of the portal under "Production Statistics" and put their SKU(s) "Back into Production" by providing 1WorldSync with the necessary information we need to complete the SKU.

5. Content Delivery

1WorldSync delivers the structured content to the Channel Partner and generally within 3-5 days after 1WorldSync has delivered, the partners website reflects the new content.

How do I contact Customer Support?

Contact our support here.

What are the technical requirements for using partneraccess.com?

Client Hardware Requirements

  • Processor: Pentium 4 or later, 2 GHz processor or higher equivalent
  • Memory: 2GB minimum
  • Disk Space: 200MB minimum for browser cache
  • Monitor: SVGA display running 256 colors or better
  • Resolution: 1280x1024 or better. See Video Resolution
  • Internet Connection: 128Kbps Minimum. Broadband recommended.
  • Printer: Optional. Only needed to print documents

Client Software Requirements

  • Windows 7 or newer
  • Windows Server 2008 R2 or newer
  • OS X El Capitan 10.11 or later

Browser Requirements

JavaScript and Cookies must be enabled.

Client Hardware Requirements

  • Processor: Pentium 4 or later, 2 GHz processor or higher equivalent
  • Memory: 2GB minimum
  • Disk Space: 200MB minimum for browser cache
  • Monitor: SVGA display running 256 colors or better
  • Resolution: 1280x1024 or better. See Video Resolution
  • Internet Connection: 128Kbps Minimum. Broadband recommended.
  • Printer: Optional. Only needed to print documents

Client Software Requirements

  • Windows 7 or newer
  • Windows Server 2008 R2 or newer
  • OS X El Capitan 10.11 or later

Browser Requirements

JavaScript and Cookies must be enabled.

What is DataSource?

DataSource is a 1WorldSync' product that provides product content to power online catalogs of technology resellers, retailers, distributors and marketplaces. DataSource streamlines catalog development with on-demand, multi-vendor and multi-lingual product content on more than 17 million SKUs. By taking OEM product information, processing it into a standard product data model and storing the standardized data in a structured data repository, DataSource delivers the most technologically sophisticated, cost effective product content delivery solution in the industry.

DataSource is a 1WorldSync' product that provides product content to power online catalogs of technology resellers, retailers, distributors and marketplaces. DataSource streamlines catalog development with on-demand, multi-vendor and multi-lingual product content on more than 17 million SKUs. By taking OEM product information, processing it into a standard product data model and storing the standardized data in a structured data repository, DataSource delivers the most technologically sophisticated, cost effective product content delivery solution in the industry.

How To Provide Content

Why has my SKU been "In Production" for so long

  • If 1WorldSync does not have enough information in order to complete the build of this products content or content is not yet found for the SKU.
    • You can help provide us with the necessary information we need to complete the SKU by Submitting a Correction or using the "Enrich Catalog" option.
  • The SKU may also have a low priority due to small number of partner requests.

  • If 1WorldSync does not have enough information in order to complete the build of this products content or content is not yet found for the SKU.
    • You can help provide us with the necessary information we need to complete the SKU by Submitting a Correction or using the "Enrich Catalog" option.
  • The SKU may also have a low priority due to small number of partner requests.

Enrich Catalog file format guidelines

File structure

  • The enrich catalog excel template structure should not be modified - column names and order should be kept intact.
  • Please also keep the line 1 with the column headers - it should remain in the file you are uploading
  • The template can be saved as xls or xlsx format
File content
  • Line 2 with a sample product should be removed from the template file before you upload your catalog
  • The columns 'Part Number' and 'Product Description' are required to create a product, other fields in the template are optional. If you miss a Part Number or a Description, the file will not be accepted.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters
  • Urgent field accepts Yes values for the products you want to build very fast. Leave the field empty for regular products.
  • Launch Date is accepted only in the MM/DD/YYYY format
  • End of Life field does not accepts dates. You can put here Yes for EOL products, No if you want to clear EOL status and leave the field empty in other cases.

File structure
  • The enrich catalog excel template structure should not be modified - column names and order should be kept intact.
  • Please also keep the line 1 with the column headers - it should remain in the file you are uploading
  • The template can be saved as xls or xlsx format
File content
  • Line 2 with a sample product should be removed from the template file before you upload your catalog
  • The columns 'Part Number' and 'Product Description' are required to create a product, other fields in the template are optional. If you miss a Part Number or a Description, the file will not be accepted.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters
  • Urgent field accepts Yes values for the products you want to build very fast. Leave the field empty for regular products.
  • Launch Date is accepted only in the MM/DD/YYYY format
  • End of Life field does not accepts dates. You can put here Yes for EOL products, No if you want to clear EOL status and leave the field empty in other cases.

File Naming Conventions

Specs/Attribute Files
For a single SKU: Manufacturer Name_Manufacturer partnumber_spec.xlsx

Example: Acmeproducts_CM016359_spec.xlsx

If uploading content for more than one SKU in the same template: Manufacturer Name_manufacturer partnumber_multi_spec.xlsx

Example: Acmeproducts_CM016359_multi_spec.xlsx, Acmeproducts_CM016360_multi_spec.xls

Image Files
Manufacturer Name_manufacturer partnumber_imageX.jpg

Example: Acmeproducts_CM016359_image1.jpg, Acmeproducts_CM016359_image2.jpg

Other File Types (PDFs, etc.)
Manufacturer Name_Manufacturerpartnumber_"short description".file extension

Example: Acmeproducts_CM016359_datasheet.doc, Acmeproducts_CM016359_installationguide.doc, Acmeproducts_CM016359_energyguide.doc

Specs/Attribute Files
For a single SKU: Manufacturer Name_Manufacturer partnumber_spec.xlsx

Example: Acmeproducts_CM016359_spec.xlsx

If uploading content for more than one SKU in the same template: Manufacturer Name_manufacturer partnumber_multi_spec.xlsx

Example: Acmeproducts_CM016359_multi_spec.xlsx, Acmeproducts_CM016360_multi_spec.xls

Image Files
Manufacturer Name_manufacturer partnumber_imageX.jpg

Example: Acmeproducts_CM016359_image1.jpg, Acmeproducts_CM016359_image2.jpg

Other File Types (PDFs, etc.)
Manufacturer Name_Manufacturerpartnumber_"short description".file extension

Example: Acmeproducts_CM016359_datasheet.doc, Acmeproducts_CM016359_installationguide.doc, Acmeproducts_CM016359_energyguide.doc

How do I submit my content to 1WorldSync?

PartnerAccess Free Manufacturers can and are encouraged to send 1WorldSync their content on a regular basis by contacting support. They should include their active product list with Manufacturer Part Numbers, Product descriptions, price sheets, data sheets, PDF's, Images etc. They may send to 1WorldSync their content in any format and 1WorldSync will extract what they need accordingly. Please note 1WorldSync will not start building content for the SKU(s) until we receive a request from a Channel Partner to do so.

PartnerAccess Premium Manufacturers please also refer to "How do I request 1WorldSync to build new SKUs for my product line?"

PartnerAccess Free Manufacturers can and are encouraged to send 1WorldSync their content on a regular basis by contacting support. They should include their active product list with Manufacturer Part Numbers, Product descriptions, price sheets, data sheets, PDF's, Images etc. They may send to 1WorldSync their content in any format and 1WorldSync will extract what they need accordingly. Please note 1WorldSync will not start building content for the SKU(s) until we receive a request from a Channel Partner to do so.

PartnerAccess Premium Manufacturers please also refer to "How do I request 1WorldSync to build new SKUs for my product line?"

Can I attach a list of weekly rebates to the data sheet you send to customers?

Currently 1WorldSync does not aggregate and disseminate rebates, discounts and promotions, as well as product pricing information through our PartnerAccess platform. However we plan to expand PartnerAccess scope to cover this information in the near future.

Currently 1WorldSync does not aggregate and disseminate rebates, discounts and promotions, as well as product pricing information through our PartnerAccess platform. However we plan to expand PartnerAccess scope to cover this information in the near future.

How do I request 1WorldSync to build new SKUs for my product line?

Manufacturers with a PartnerAccess Premium subscription, may easily add/request 1WorldSync to build a new product to be added to their catalog. To upload a single product:

  1. Click on Catalog.
  2. Click on the "Enrich Catalog" button.
  3. Select "Add a single product" button.
  4. Enter in your manufacturer's Part Number and your manufacturer's Product Description.
  5. Click Next
  6. Choose the Market you would like the SKU to be active in.
  7. List a Global Launch Date if applicable.
  8. Click Finish.
To upload multiple products at once:
  1. Click Catalog.
  2. Click "Enrich Catalog" button.
  3. Select "Add Multiple Products with a bulk upload file".
  4. Select Market/Language which are applicable for these new products.
  5. Click on "template" and fill in the template with as much information available for the new SKUs. Note: The enrich catalog excel template structure should not be modified. I.e. do not add columns, move headers etc.
  6. Save the completed template to your desktop.
  7. Go back to the portal click on "Browse" to search for your file
  8. Choose your file.
  9. Click "Next".
  10. Click "Upload".
Important notes for filling in the enrich catalog template:
  • The enrich catalog excel template structure should not be modified.
  • Line 1 with the column headers should remain in the file you are uploading.
  • Line 2 with a sample product should be removed from the template file before you upload your catalog.
  • The columns 'Part Number' and 'Product Description' are required to create a product, whereas 'Launch Date' and other fields in the template are optional.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters.

Manufacturers with a PartnerAccess Premium subscription, may easily add/request 1WorldSync to build a new product to be added to their catalog. To upload a single product:
  1. Click on Catalog.
  2. Click on the "Enrich Catalog" button.
  3. Select "Add a single product" button.
  4. Enter in your manufacturer's Part Number and your manufacturer's Product Description.
  5. Click Next
  6. Choose the Market you would like the SKU to be active in.
  7. List a Global Launch Date if applicable.
  8. Click Finish.
To upload multiple products at once:
  1. Click Catalog.
  2. Click "Enrich Catalog" button.
  3. Select "Add Multiple Products with a bulk upload file".
  4. Select Market/Language which are applicable for these new products.
  5. Click on "template" and fill in the template with as much information available for the new SKUs. Note: The enrich catalog excel template structure should not be modified. I.e. do not add columns, move headers etc.
  6. Save the completed template to your desktop.
  7. Go back to the portal click on "Browse" to search for your file
  8. Choose your file.
  9. Click "Next".
  10. Click "Upload".
Important notes for filling in the enrich catalog template:
  • The enrich catalog excel template structure should not be modified.
  • Line 1 with the column headers should remain in the file you are uploading.
  • Line 2 with a sample product should be removed from the template file before you upload your catalog.
  • The columns 'Part Number' and 'Product Description' are required to create a product, whereas 'Launch Date' and other fields in the template are optional.
  • 'Part Number' length cannot exceed 40 characters
  • 'Product Description' has a limit of 255 characters.

Premium

File Naming Conventions

Specs/Attribute Files
For a single SKU: Manufacturer Name_Manufacturer partnumber_spec.xlsx

Example: Acmeproducts_CM016359_spec.xlsx

If uploading content for more than one SKU in the same template: Manufacturer Name_manufacturer partnumber_multi_spec.xlsx

Example: Acmeproducts_CM016359_multi_spec.xlsx, Acmeproducts_CM016360_multi_spec.xls

Image Files
Manufacturer Name_manufacturer partnumber_imageX.jpg

Example: Acmeproducts_CM016359_image1.jpg, Acmeproducts_CM016359_image2.jpg

Other File Types (PDFs, etc.)
Manufacturer Name_Manufacturerpartnumber_"short description".file extension

Example: Acmeproducts_CM016359_datasheet.doc, Acmeproducts_CM016359_installationguide.doc, Acmeproducts_CM016359_energyguide.doc

Specs/Attribute Files
For a single SKU: Manufacturer Name_Manufacturer partnumber_spec.xlsx

Example: Acmeproducts_CM016359_spec.xlsx

If uploading content for more than one SKU in the same template: Manufacturer Name_manufacturer partnumber_multi_spec.xlsx

Example: Acmeproducts_CM016359_multi_spec.xlsx, Acmeproducts_CM016360_multi_spec.xls

Image Files
Manufacturer Name_manufacturer partnumber_imageX.jpg

Example: Acmeproducts_CM016359_image1.jpg, Acmeproducts_CM016359_image2.jpg

Other File Types (PDFs, etc.)
Manufacturer Name_Manufacturerpartnumber_"short description".file extension

Example: Acmeproducts_CM016359_datasheet.doc, Acmeproducts_CM016359_installationguide.doc, Acmeproducts_CM016359_energyguide.doc

Can I attach a list of weekly rebates to the data sheet you send to customers?

Currently 1WorldSync does not aggregate and disseminate rebates, discounts and promotions, as well as product pricing information through our PartnerAccess platform. However we plan to expand PartnerAccess scope to cover this information in the near future.

Currently 1WorldSync does not aggregate and disseminate rebates, discounts and promotions, as well as product pricing information through our PartnerAccess platform. However we plan to expand PartnerAccess scope to cover this information in the near future.

How do I change the category?

If you believe certain products are not assigned the right category, please provide us with the list of part numbers and indicate the category you would like to see these products in.

If your products were assigned to their current category by mistake, we will correct them and redistribute them to 1WorldSync' customers in the correct category. However, as categorization should be consistent for all manufacturers, some category-change requests might contradict to 1WorldSync' categorization rules and will be declined.

If you believe certain products are not assigned the right category, please provide us with the list of part numbers and indicate the category you would like to see these products in.

If your products were assigned to their current category by mistake, we will correct them and redistribute them to 1WorldSync' customers in the correct category. However, as categorization should be consistent for all manufacturers, some category-change requests might contradict to 1WorldSync' categorization rules and will be declined.

What languages do you produce content in?

Currently, 1WorldSync produces the data in the following languages:

  1. Brazilian Portuguese (br)
  2. British English (ee)
  3. Chinese Simplified (cs)
  4. Chinese Traditional, Hong Kong (hk)
  5. Chinese Traditional, Taiwan (tw)
  6. Czech (cz)
  7. Danish (da)
  8. Dutch (nl)
  9. English US (en)
  10. Finnish (fi)
  11. French (fr)
  12. German (de)
  13. Indonesian (id)
  14. Italian (it)
  15. Japanese (ja)
  16. Korean (ko)
  17. Norwegian (no)
  18. Polish (pl)
  19. Portuguese (pt)
  20. Russian (ru)
  21. Spanish (es)
  22. Swedish (sv)
  23. Turkish (tr)

Currently, 1WorldSync produces the data in the following languages:
  1. Brazilian Portuguese (br)
  2. British English (ee)
  3. Chinese Simplified (cs)
  4. Chinese Traditional, Hong Kong (hk)
  5. Chinese Traditional, Taiwan (tw)
  6. Czech (cz)
  7. Danish (da)
  8. Dutch (nl)
  9. English US (en)
  10. Finnish (fi)
  11. French (fr)
  12. German (de)
  13. Indonesian (id)
  14. Italian (it)
  15. Japanese (ja)
  16. Korean (ko)
  17. Norwegian (no)
  18. Polish (pl)
  19. Portuguese (pt)
  20. Russian (ru)
  21. Spanish (es)
  22. Swedish (sv)
  23. Turkish (tr)

Reporting

Most Requested SKUs table

Statistics on products with the most requests from 1WorldSync' customers. Dashboard Settings will narrow down these statistics to the most recent SKUs.

Statistics on products with the most requests from 1WorldSync' customers. Dashboard Settings will narrow down these statistics to the most recent SKUs.

What are the Production Statistics?

Production Statistics are a depiction of the number of SKUs 1WorldSync has produced datasheets on for your catalog and the corresponding statuses.

  • Total SKU Quantity: Total number of SKUs in 1WorldSync' catalog since our existence.

  • SKUs Released: Quantity of SKUs 1WorldSync produced datasheets for.

  • SKUs In Production: Quantity of SKUs 1WorldSync is currently processing.

  • SKUs On Hold: Quantity of SKUs that are waiting on hold because there is insufficient product information.

  • SKUs Rejected: Quantity of SKUs rejected for reasons such as invalid part number, out of 1WorldSync' catalog scope, etc.

Production Statistics are a depiction of the number of SKUs 1WorldSync has produced datasheets on for your catalog and the corresponding statuses.

  • Total SKU Quantity: Total number of SKUs in 1WorldSync' catalog since our existence.

  • SKUs Released: Quantity of SKUs 1WorldSync produced datasheets for.

  • SKUs In Production: Quantity of SKUs 1WorldSync is currently processing.

  • SKUs On Hold: Quantity of SKUs that are waiting on hold because there is insufficient product information.

  • SKUs Rejected: Quantity of SKUs rejected for reasons such as invalid part number, out of 1WorldSync' catalog scope, etc.

How do I see which Channel partner is receiving content for my product(s)

In PartnerAccess Premium, you have the ability to see who receives content for your product line by Clicking on Reporting -> Dissemination. You can click on the "Delivery Count" for a full list of SKUs that particular partner has received from 1WorldSync. In addition should you want to see the dissemination for one particular SKU, you can search for your particular product by using the "Search" field in the upper right hand corner and type in your Manufacturer Part Number, once the product match is found, pull up the products page and click on "Dissemination".

In PartnerAccess Premium, you have the ability to see who receives content for your product line by Clicking on Reporting -> Dissemination. You can click on the "Delivery Count" for a full list of SKUs that particular partner has received from 1WorldSync. In addition should you want to see the dissemination for one particular SKU, you can search for your particular product by using the "Search" field in the upper right hand corner and type in your Manufacturer Part Number, once the product match is found, pull up the products page and click on "Dissemination".

How can I track the changes I have made to my SKUs?

You may track all changes and corrections on your SKUs in the Corrections section of Reporting.

  1. Click Reporting.
  2. Click Corrections.
  3. Summary of Corrections will appear with Status for each correction submitted.

You may track all changes and corrections on your SKUs in the Corrections section of Reporting.
  1. Click Reporting.
  2. Click Corrections.
  3. Summary of Corrections will appear with Status for each correction submitted.

Channel Partner Types

  1. Requestors - 1WorldSync' DataSource customers receive product data on their SKUs either actively requesting the SKUs they have in their catalog (Requestors or PULL customers)
  2. Non-Requestors - Channel partner recipients who are subscribed to the full 1WorldSync catalog for a given market (Non-requestors or PUSH customers).
There are also a few customers subscribed to the whole 1WorldSync catalog and are able to request new SKUs at the same time. Such customers are marked in Dissemination statistics as requestors too.

  1. Requestors - 1WorldSync' DataSource customers receive product data on their SKUs either actively requesting the SKUs they have in their catalog (Requestors or PULL customers)
  2. Non-Requestors - Channel partner recipients who are subscribed to the full 1WorldSync catalog for a given market (Non-requestors or PUSH customers).
There are also a few customers subscribed to the whole 1WorldSync catalog and are able to request new SKUs at the same time. Such customers are marked in Dissemination statistics as requestors too.

Top SKU Tracker tables

New SKUs Released: Quantity of SKUs 1WorldSync produced datasheets for

SKUs In Production: Quantity of SKUs 1WorldSync is currently processing

SKUs On Hold: Quantity of SKUs that are waiting on hold because there is insufficient product information

SKUs Rejected: Quantity of SKUs rejected for reasons such as invalid part number, out of 1WorldSync' catalog scope, etc.

New SKUs Released: Quantity of SKUs 1WorldSync produced datasheets for

SKUs In Production: Quantity of SKUs 1WorldSync is currently processing

SKUs On Hold: Quantity of SKUs that are waiting on hold because there is insufficient product information

SKUs Rejected: Quantity of SKUs rejected for reasons such as invalid part number, out of 1WorldSync' catalog scope, etc.

Timestamps field

Search by the date when correction request was submitted

Search by the date when correction request was submitted

Submitter drop-down list

User who submitted correction

User who submitted correction

Status drop-down list

Status of submitted corrections

Done: correction has been processed, and the SKU has been updated

In Progress: correction has been currently processed: the SKU has not been updated yet

New: correction request has been submitted and is waiting to be processed

On Hold: correction has temporarily been postponed because additional clarifications are needed

Postponed: correction has been temporarily postponed as it requires in-depth modifications of 1WorldSync' data model and / or data distribution format

Declined: correction has been declined

Status of submitted corrections

Done: correction has been processed, and the SKU has been updated

In Progress: correction has been currently processed: the SKU has not been updated yet

New: correction request has been submitted and is waiting to be processed

On Hold: correction has temporarily been postponed because additional clarifications are needed

Postponed: correction has been temporarily postponed as it requires in-depth modifications of 1WorldSync' data model and / or data distribution format

Declined: correction has been declined

Production Statistics table

Shows a list of new products ready for launch with defined product launch dates. You can manage launch and withdrawal dates for each of your SKUs on individual product pages in the Catalog section.

Shows a list of new products ready for launch with defined product launch dates. You can manage launch and withdrawal dates for each of your SKUs on individual product pages in the Catalog section.

Production Statistics dashboard

Data production statistics for your products showing your SKU count and various statuses. The break down is by days SKUs were added to 1WorldSync' catalog.

Data production statistics for your products showing your SKU count and various statuses. The break down is by days SKUs were added to 1WorldSync' catalog.

"Last Delivery" column in the Dissemination Statistics

"Last Delivery" is the last date on which a SKU was delivered to a 1WorldSync' customer for the last time.

Product data for SKUs may be delivered several times to the same customer due to content updates, corrections and for database synchronization purposes.

"Last Delivery" is the last date on which a SKU was delivered to a 1WorldSync' customer for the last time.

Product data for SKUs may be delivered several times to the same customer due to content updates, corrections and for database synchronization purposes.

Most Requested SKUs Statistics

The products with the most requests from 1WorldSync' customers

The products with the most requests from 1WorldSync' customers

Localization drop-down list

Search by localization, the correction request has been made for.

Localization includes market and language. Also for some languages it includes units of measure: Metric (m, kg) or Imperial (ft, lbs).

Search by localization, the correction request has been made for.

Localization includes market and language. Also for some languages it includes units of measure: Metric (m, kg) or Imperial (ft, lbs).

Included in Premier Channel Partners field

SKUs included in your Premier Channel Partners’ catalogs

SKUs included in your Premier Channel Partners’ catalogs

Correction ID field

The ID of the correction or claim

The ID of the correction or claim

Content Type drop-down list

Search by the type of data component the correction was requested for

Search by the type of data component the correction was requested for

Channel Partners List

1WorldSync' customers: Resellers, Retailers, Distributors and Portals

1WorldSync' customers: Resellers, Retailers, Distributors and Portals

Channel Partner Type drop-down list

Requestor – a 1WorldSync “PULL” DataSource customer that is actively requesting new SKUs.

Recipient – a 1WorldSync “PUSH” DataSource customer that is subscribed for all the SKUs 1WorldSync builds for a given market or distributor.

Requestor – a 1WorldSync “PULL” DataSource customer that is actively requesting new SKUs.

Recipient – a 1WorldSync “PUSH” DataSource customer that is subscribed for all the SKUs 1WorldSync builds for a given market or distributor.

Channel Partner Name field

Tracks the most important products from your catalog you would like to manage and keep an eye on. You may track the number of 1WorldSync customers requesting product data on these products. You can set tracking for any of your SKUs on the individual product pages in the Catalog section.

Tracks the most important products from your catalog you would like to manage and keep an eye on. You may track the number of 1WorldSync customers requesting product data on these products. You can set tracking for any of your SKUs on the individual product pages in the Catalog section.

Active Products Only field

Select all non-discontinued and non-pre-release products in your catalog

Select all non-discontinued and non-pre-release products in your catalog

Settings

User Permission Types

Company Admin

  • The company admin is the primary user created during account setup and is the primary contact who will receive account set up notifications.
  • The company admin has the additional ability to add edit or delete users.
  • Each account is limited to only one company admin user.
User
  • Each additional company contact can be added by the company admin as a user to an existing company.
  • Regular users cannot be promoted to company admins.

Company Admin
  • The company admin is the primary user created during account setup and is the primary contact who will receive account set up notifications.
  • The company admin has the additional ability to add edit or delete users.
  • Each account is limited to only one company admin user.
User
  • Each additional company contact can be added by the company admin as a user to an existing company.
  • Regular users cannot be promoted to company admins.

How do I add/delete users?

The Company Admin is the responsible party to manage user access for the account. They can add and delete users as desired. If you are not the Company Admin and do not know who is, and you wish to have someone added as a user, please contact our support. If you are the Company Admin:

  1. Log in to your account
  2. Click on the Settings tab in the top navigation bar
  3. Click on User Accounts in the left hand navigation panel
To add a user, click the "Add" button and complete the form. Note: the user name must be unique and can not contain any spaces or characters (letters only). Hit the "Save" button and an email will automatically be sent to the new user with their login credentials and instructions. To delete a user, click the box next to their User Name and hit the "Delete" button. NOTE: Your account is set to have up to 5 users. If more are needed, please contact our support.

The Company Admin is the responsible party to manage user access for the account. They can add and delete users as desired. If you are not the Company Admin and do not know who is, and you wish to have someone added as a user, please contact our support. If you are the Company Admin:
  1. Log in to your account
  2. Click on the Settings tab in the top navigation bar
  3. Click on User Accounts in the left hand navigation panel
To add a user, click the "Add" button and complete the form. Note: the user name must be unique and can not contain any spaces or characters (letters only). Hit the "Save" button and an email will automatically be sent to the new user with their login credentials and instructions. To delete a user, click the box next to their User Name and hit the "Delete" button. NOTE: Your account is set to have up to 5 users. If more are needed, please contact our support.

Advance Production Information Disclosure in Days field

The number of days in advance you would like to disclose new product information to your Premier Channel Partners before the official release date of product

The number of days in advance you would like to disclose new product information to your Premier Channel Partners before the official release date of product

Premier Channel Partners Setting

Your foremost Channel Partners you would like to disclose new product information to or perform advanced filtering on

Your foremost Channel Partners you would like to disclose new product information to or perform advanced filtering on

Site Units

1WorldSync supports two systems of units:

  • Metric system (meters, kilometers, kilograms, etc.)
  • Imperial system (inches, miles, pounds, etc.)
As of now the product data is delivered to 1WorldSync customers in the Imperial system in just 2 languages (out of 12 languages supported by 1WorldSync): English US and French.

1WorldSync supports two systems of units:
  • Metric system (meters, kilometers, kilograms, etc.)
  • Imperial system (inches, miles, pounds, etc.)
As of now the product data is delivered to 1WorldSync customers in the Imperial system in just 2 languages (out of 12 languages supported by 1WorldSync): English US and French.

How do I change my filter settings?

To change your filter settings:

  1. Click on Settings.
  2. Click on Filter Settings.
  3. Select Markets you would like to include or not include by checking off the respective box(es).
  4. Click on Categories to choose which categories you would like for your filter.
  5. Select the classes and categories you would like to include by checking off the respective box(es). You may also click on All to select all classes and categories or None to select no classes and categories or Only Covered Categories to select the classes and categories your SKUs are associated with.

To change your filter settings:

  1. Click on Settings.
  2. Click on Filter Settings.
  3. Select Markets you would like to include or not include by checking off the respective box(es).
  4. Click on Categories to choose which categories you would like for your filter.
  5. Select the classes and categories you would like to include by checking off the respective box(es). You may also click on All to select all classes and categories or None to select no classes and categories or Only Covered Categories to select the classes and categories your SKUs are associated with.